Overall rating Based on 79 reviews
The Baking Berry
This app is awesome!!! It's connecting with me with all the customers I need to be talking to. I sell custom designed cakes so getting on the phone with my customers is really crucial for me to get the sale.
The phone sales channel is very important. We have a business number but I think many people don't dial because they aren't sure if anyone will pick up on the other line. I used to think too much about making sales "online" but Raven got me to think bigger and think about just making sales anywhere. Not just "online" but also over the phone. The phone channel has been great. Raven really does turn website visitors into qualified sales calls.
My only request would be if the app would let my customer schedule a call, by picking what time and day they want me to call them back. I reached out to the developer and they said it's on the way! Can't wait for that, it would make this app perfect.
Raven let’s us know more about our potential customers needs and how to communicate with them better.
Smael South Africa
Another no Brainer from "How Many Steps Inc." My ave order value is under 1000ZAR. My Average Order Value of Clients I contact on Raven is Above 2000ZAR. That personal touch works like a dream.
Momme And More
LOVE THIS APP! I just installed the app yesterday and today I got my first request for a call. I called her right away and she had some questions and I we discussed leggings and tunic sizes etc and she said she is going to place the order. She was very impressed that a company called her back. It was a very pleasant talk and I love to talk! Get this app! Do it NOW! Highly recommend. Pamela, MomMeAndMore.com
North Country Fire
Great App! Simple to the point. Connect with customers on their terms, quickly converting leads into sales with data to back it up. Courteous, fast & professional support. Willing to go the extra mile to customize for our particular market, sales funnel and products. Fantastic work!
Something Borrowed Ny
I am absolutely LOVING this app. We have received so many quick client questions which we're then able to answer via SMS or phone immediately to help close a sale. Having that call to action right on the product page makes it super easy for customers to ask questions without having to find our email or phone number. BRAVO!
I would give 10 stars if I could. After installing Raven we immediately started making more conversions over the phone. Super simple product to use and very valuable for our business.
I even received a call from the owner/creator of Raven. He and I speak on a regular basis now and he listens to my feedback. Not only does he listen but he has actually implemented some of my feature requests and more are on their roadmap. Folks, this is a rarity in the software/app business these days. Amazing customer service!
I am going to support this team for as long as I possibly can. I recommended Raven to everyone that I run across with a Shopify store.
Dustin @ ALLIED CYCLE WORKS
These guys were able to customize the button for me and make it work all the time! What a great feature cuz my customers really like to call me and ask a million questions so this works out perfect!
I'll be using this app for years to come!
Great support from the team answering our questions and embedding the form into our theme. If only every app developer on Shopify was as helpful! Thanks!