Real ID ‑ Verify Customer IDs , 25 reviews

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
    20
  • 4% of ratings are 4 stars
    1
  • 4% of ratings are 3 stars
    1
  • 4% of ratings are 2 stars
    1
  • 8% of ratings are 1 stars
    2
Edited January 12, 2022

App-idea is good, and maybe very useful in US or other countries. But it does not work with german passes and also not with german driver-licences. - A better personalisation and translation for the customer frontend would be helpful, as you cannot translate the User interface into another language. People must speak english. Maybe we are coming back in future after the app is more mature.

MARBLE-MADNESS GmbH
Germany
About 1 month using the app
Verdict replied January 13, 2022

Hi,

Thank you so much for the helpful feedback - yes multi-lingual support for Spanish, German & French is on our roadmap. We're in the middle of making big changes to the frontend ID verification flow to support this as well as make it even more intuitive for your customers.

The German Licenses & Passports support should be working however, we're investigating if the algorithm is having issues recognizing those and I'll update this comment when we learn more.

If anything else comes to mind, please don't hesitate to ask you can reach me at dylan@getverdict.com - happy to have you back and yes expect changes. Have a great day.

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