Fulfill with confidence
Digitally prove your customer's real identities using a photo ID and facial biometrics.
Real ID supports hundreds of documents from around the globe. Extend your market internationally.
Validate age requirements
Ship with confidence knowing that your customer is qualified to receive age restricted goods - with the paperwork to prove it.
About Real ID ‑ Verify Customer IDs
Unlock more revenue with ID verification
Real ID digitally proves your customer’s real identities using a photo ID and facial biometrics. Now you can fulfill any order with confidence. It's a perfect use case for:
- Completing orders with age restrictions
- Selling high cost goods
- Validating customers in high risk markets like alcohol, cannabis, vaping and smoking accessories
- Verifying flagged fraud orders by Shopify
Real ID's document verification helps remove friction during fulfillment quickly and easily detecting whether a government-issued ID is genuine or fraudulent. All the user needs to do is take a photo of their ID and a selfie on their mobile device.
Fraud Detection apps rely on incomplete information
Existing anti-fraud tools rely on small pieces of a customer's identity like email, IP address & billing information. This doesn't give a perfect picture of your customer, and leads to false flags of paying customers. In blocking potentially fraudulent purchases, you also stop some legitimate ones.
Real ID's identity verification solution lets you verify legitimate users caught in the crossfire, and unlock more revenue.
How does it work?
Real ID uses cutting edge A.I. to verify the authenticity of the ID and instantly match the face on the ID to the submitted selfie by the customer.
That way, even if a fraudster had access to a stolen physical ID, they can't beat an ID check.
How does ID verification help your business?
With your customers' verified ID & selfie photos, you're able to prove their shipping address. This gives you far more weight on your side of the court during chargeback disputes. Even further, this practice totally eliminates "friendly fraud" losses.
And if you need to do age verification checks for purchases of restricted goods - Real ID's document verification takes care of that too. We’ll confirm a user’s date of birth by verifying their ID to help you manage and reduce risks at checkout.
We handle the GDPR compliance
You won't have to worry about GDPR compliance either, no data is stored on your end. We securely store all IDs and respect all data deletion requests.
We cover hundreds of countries around the world
Expand your market with confidence knowing that Real ID can verify hundreds of countries ID's including:
- United States
- Great Britain
- And much more
Real ID can verify documents such as:
- Drivers Licenses
- National IDs
- And much more
Setting up document or biometric verification on your platform will help you make sure the user trying to make a purchase is legitimate—and not a fraudster.
Free to install
$0.50 per ID verification after the free trial
Most recent reviews
Shop On In
I just installed this app., so happy to have it. I already used it as soon as I installed it. Waiting to see what happens. But, I am grateful to have it. I will be back with updates down the road.
Thank you for the review and I'm so glad you're finding value in verifying your customer's IDs on higher risk orders.
The goal of this app is to allow you to ship orders confidently because you know the billing information on the customer's credit card matches their ID. This will eliminate chargebacks for you and allow you to fulfill more orders and keep a more revenue.
I'm happy to answer any questions you might have, you can email me at firstname.lastname@example.org or chat with me in the app directly. Thank you!
I needed an app to help with stopping potential fraudulent buyers. This app has helped me feel confident in some questionable customers. I took a chance early on by opting in to this brand new service. It seemed to work fine but I did run into a couple of errors early on. Fortunately the creator reached out immediately after I had emailed asking for assistance and fixed the problem. Dylan has been great to work with, always responding within a reasonable time frame if not immediately and also has customized the app to better help with my business needs. Highly recommend not only the app, but in Dylan aswell.
We use this app to help prevent fraudulent transactions by verifying the information provided with the information the customer provides checking out. There were some issues in the beginning, but like all new apps, features were added to help fix the issues. There are some bugs, but as the app grows, it will be ironed out. The developer is very communicative and responds quickly and does everything they can to solve it. He listens to suggestions and makes them a reality. This is a must have, as the other verification apps only take E-Mail, or don't have automation available to make the process easier. This is a necessity if you need to verify customers info or help to prevent fraudulent transactions.