Reviews (58)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 21, 2022

L'app più completa. Assolutamente essenziale. Buona gestione delle mail e anche della richiesta review.
Complimenti

CUC #chooseurcolor
Italy
Almost 5 years using the app
Edited June 20, 2019

Fantastic app, great support, simple UI, very fast responses when there are issues, very transparent. Only good things to say !!

Habit Nest
United States
Almost 5 years using the app
December 11, 2018

We looked at many abandoned shopping cart apps, We tested them out on our test store before deciding which one to go with. Recapture is by far the best one out there. It is very simple to use and it puts all the info you need in the right spot. The analytics are awesome, it will really help you fine tune your store. Shopify doesn't show you how many dollars a month you are losing to your abandoned carts either, Recapture put the info front and center. We are not seeing an 80% recapture rate after installing this and adjusting some of the info to meet our needs. And we are not doing by just offering discounts. Now one of the bigger things is the Support, it is totally awesome. You know the problem we have with apps and support, not with Recapture they are always there for you and glad to help and they understand what you are saying. GREAT Job Recapture, well done. If for any reason you believe this review is not real, contact us at allbirdproducts.com we will let you know its REAL... :)

All Bird Products
United States
Over 4 years using the app
April 30, 2020

I like apps like this - it's easy to justify the price because there's a bottom line and a return on investment that's easy to quantify and this one is absolutely worth the money.

I've recovered £1200+ in the free trial period and I'm more than happy to upgrade to the paid package and look forward to tweaking it to capture more abandoned sales.

In addition, Dave has been super responsive to both email and live chat with my various enquiries over the trial period.

Cutting Edge Knives
United Kingdom
Over 3 years using the app
May 31, 2018

Really effective and simple. Extremely high ROI. A+++

Spacetravelposters
United States
About 3 years using the app
September 8, 2022

Since using Recapture, we have seen a huge increase in recovered revenue from abandoned carts and have created some impressive Winback and Broadcast Email Campaigns. You get everything you need with tools that are user-friendly and great insights with a host of reports and analytics. Dave and team are extremely helpful and quick to provide assistance wherever needed!

Precor At Home
United States
About 3 years using the app
December 16, 2020

amazing app. always download it on all my stores. Dave is always happy to help out with anything. The app is very customizable!

Sweet Packs
United Kingdom
Over 2 years using the app
July 9, 2020

Fantastic app, covers abandoned carts and product reviews, I was able to delete other apps that did similar, saving me heaps.. Their online chat is brilliant, very helpful, fast responses with solutions.. Highly recommended Recapture..

The Unique You
Australia
About 2 years using the app
November 21, 2023

Dave and his team provide exceptional support. Each request has been handled quickly and professionally. They continue to roll out new features that make the service an even better value. Among all of the email automation products we've tried, Recapture has been the best.

Steelmade
United States
About 2 years using the app
December 27, 2019

The response time to a problem I had was quick and provided links to the information needed. Instructions were easy to follow to fix the problem.

GarciaWeightLoss
United States
About 2 years using the app