Overall rating
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 13, 2023

I've tried a lot of abandoned cart recovery apps and I can say without hesitation that this is the best experience that I have had by far! Dave was fantastic and helped me from start to finish getting things set up correctly. If you want a fantastic app that gets results with top notch customer service to boot, this is the app for you! Well done!

Wholesale Bar Stool Club
United States
About 3 hours using the app
December 18, 2022

Customer service was great. It's a busy time of year and the last thing you want to do is deal with learning a new app. They helped me set it up and I immediately started recovering some sales. I only need to recovery one sale a month to pay for this app so it's a no brainer for me. I'd recommend doing that calculation for your business.

Tach Luggage
United States
9 months using the app
Recapture replied January 2, 2023

Thanks for your kind words! Glad we can help you out.

January 2, 2023

Absolutely LOVE this app! Don't know how I got along without it!!! I can't say enough about it! The app is easy to use and works incredibly well. Saves me so much time and does what I need it to do. The information I get from it is exactly what I have been looking for!
Customer service is top notch and I mean top-notch. Dave has helped me out so much and I am so grateful for him and his assistance since day one. Can't Thank Dave and his app enough!!!

Fashion Hut Jewelry
United States
About 1 month using the app
Recapture replied January 2, 2023

Thanks for your kind words! Always happy to help.

December 6, 2022

I've been using the Recapture app for over 3 months now and can't imagine the future of my store without it. Communication with customers has risen to a new level. The application provides much more value than its cost. I recommend.

United Kingdom
5 months using the app
Recapture replied January 2, 2023

Appreciate the nice review! Let me know how else we can help.

September 8, 2022

Since using Recapture, we have seen a huge increase in recovered revenue from abandoned carts and have created some impressive Winback and Broadcast Email Campaigns. You get everything you need with tools that are user-friendly and great insights with a host of reports and analytics. Dave and team are extremely helpful and quick to provide assistance wherever needed!

Precor At Home
United States
Over 1 year using the app
March 21, 2022

L'app più completa. Assolutamente essenziale. Buona gestione delle mail e anche della richiesta review.

CUC #chooseurcolor
Almost 3 years using the app
September 30, 2021

Excellent app with even more excellent customer support. Dave and team are always available and highly responsive for any questions that come up!

United States
Over 1 year using the app
August 18, 2021

Easily a 5 star App.
Super easy to install (I'm not tech inclined) and the customer service is next level. I mean NEXT level.

Around The Table
Over 1 year using the app
Edited September 21, 2022

We have been on Shopify for over 5 years and have had tons of apps. I have never experienced such an easy app to use with customer service that is off the charts. We have spent THOUSANDS of dollars on agencies and other email platforms (including Klayvio and Mailchimp), and ALWAYS come back to Recapture! I would HIGHLY recommend this app. From the moment I loaded it, Dave has been in touch with me with tips and guidance to make sure I was set up for success. The app is SUPER easy to use from interrogation to design! If I could give it 10 stars I would!

New Vintage Handbags
United States
Over 1 year using the app
December 16, 2020

amazing app. always download it on all my stores. Dave is always happy to help out with anything. The app is very customizable!

Sweet Packs
United Kingdom
Over 2 years using the app