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Dave and his team provide exceptional support. Each request has been handled quickly and professionally. They continue to roll out new features that make the service an even better value. Among all of the email automation products we've tried, Recapture has been the best.
Customer service was great. It's a busy time of year and the last thing you want to do is deal with learning a new app. They helped me set it up and I immediately started recovering some sales. I only need to recovery one sale a month to pay for this app so it's a no brainer for me. I'd recommend doing that calculation for your business.
Thanks for your kind words! Glad we can help you out.
I've been using the Recapture app for over 3 months now and can't imagine the future of my store without it. Communication with customers has risen to a new level. The application provides much more value than its cost. I recommend.
Appreciate the nice review! Let me know how else we can help.
L'app più completa. Assolutamente essenziale. Buona gestione delle mail e anche della richiesta review.
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Fantastic app, great support, simple UI, very fast responses when there are issues, very transparent. Only good things to say !!
We looked at many abandoned shopping cart apps, We tested them out on our test store before deciding which one to go with. Recapture is by far the best one out there. It is very simple to use and it puts all the info you need in the right spot. The analytics are awesome, it will really help you fine tune your store. Shopify doesn't show you how many dollars a month you are losing to your abandoned carts either, Recapture put the info front and center. We are not seeing an 80% recapture rate after installing this and adjusting some of the info to meet our needs. And we are not doing by just offering discounts. Now one of the bigger things is the Support, it is totally awesome. You know the problem we have with apps and support, not with Recapture they are always there for you and glad to help and they understand what you are saying. GREAT Job Recapture, well done. If for any reason you believe this review is not real, contact us at allbirdproducts.com we will let you know its REAL... :)
Absolutely LOVE this app! Don't know how I got along without it!!! I can't say enough about it! The app is easy to use and works incredibly well. Saves me so much time and does what I need it to do. The information I get from it is exactly what I have been looking for!
Customer service is top notch and I mean top-notch. Dave has helped me out so much and I am so grateful for him and his assistance since day one. Can't Thank Dave and his app enough!!!
Thanks for your kind words! Always happy to help.
I like apps like this - it's easy to justify the price because there's a bottom line and a return on investment that's easy to quantify and this one is absolutely worth the money.
I've recovered £1200+ in the free trial period and I'm more than happy to upgrade to the paid package and look forward to tweaking it to capture more abandoned sales.
In addition, Dave has been super responsive to both email and live chat with my various enquiries over the trial period.
Really effective and simple. Extremely high ROI. A+++
amazing app. always download it on all my stores. Dave is always happy to help out with anything. The app is very customizable!