Recapture Abandoned Carts

I've been using the Recapture app for over 3 months now and can't imagine the future of my store without it. Communication with customers has risen to a new level. The application provides much more value than its cost. I recommend.

Excellent app with even more excellent customer support. Dave and team are always available and highly responsive for any questions that come up!

Great app, inboxes all my abandon carts and seeing an uptick in revenue vs our old abandon system. What really impressed me was how fast the Recapture team was able to assist in figuring out a nuanced technical issue. And they did it really fast. Great team, Great product A++

i give 5 star because cant give more... 1st ive been using and encounter a problem of interpretation of how atribution is made in recapture, and Dave is very professional explaining how this works and even help to dont overcharge and explain in detail how things work in this type of email markting. also the app is very good itself doing the campaigns. defintly a app to consider! iam still using and hope using 4ever and lets recover those carts! all the best!

After I reviewed recent orders the app is stating he was assisted, I found out that only 2/8 orders have been really assisted by it. This is because the way the app is marking the orders as 'assisted'.
You must be very careful while setting up the app in order to avoid the attribution of an order coming from another app or campaign.
From my initial experience, I found out that the app was marking as "assisted" all the orders where an email that the app sent to was used when purchasing.
Changing the attribution window of Abandoned Carts from Settings should solve the issue but you cannot manually do this for Winbacks.
In my case, 50% of the recaptured revenue was from Winbacks. But looking at those, I found emails sent 1-2 months ago and orders done only 2-3 days ago. So the app marked as 'assisted' some orders for which it sent mails months ago but in reality these were only my usual returning customers and were not buying because of the Recapture campaign.
Watch careful the orders the app is marking as "assisted" and report any that you feel it's not really coming from it, especially when you have multiple retargeting campaigns going on, like Google or Facebook ads.

amazing app. always download it on all my stores. Dave is always happy to help out with anything. The app is very customizable!

Recapture Cart is one of the best's shopify plugin. Very easy to use and you can customize campain at 100% The support is already available and ready to help you I recommand this plugin at 100% Thanks so much !

If you want success in your shopify store. you need this app!! dave was amazing, top gear dude, he helps and cares for his customers

I have used and tested many apps for email and nothing compares to this, Dave has been really helpful and has assisted me in the technical side of things as well as optimizing my emails for the most conversions. Replies are fast and customer service is top notch. Best email app there is.

Amazing app, I'm using it on all my shops and it's helping me recover sales on autopilot. Special thanks to the splendid customer service, they go the extra mile to make sure everything fits!

Excellent response easy to install and set up. Also, the analytics is great, one of the few apps which have these details.

Fantastic app, covers abandoned carts and product reviews, I was able to delete other apps that did similar, saving me heaps.. Their online chat is brilliant, very helpful, fast responses with solutions.. Highly recommended Recapture..

A very good app, great for capturing emails effectively and monitoring abandoned carts. But what's better than that is the customer service - I rarely leave reviews but have to this time...

I emailed with a query about my add to cart button and their developers looked into it for me and provided me with a solution, even though it had nothing to do with their app. They've potentially saved me hundreds in lost sales!! Thanks so much to Dave and his developer - 1st class customer service.

I've used enough Shopify apps to know when one deserves a 5 star rating and a review. The setup was so very easy and intuitive. The built-in templates get you off the ground with professionally written copy that isn't pressuring to your customers. While email series offer plenty of customization to put you in control of the process. Within minutes I had it running and recapturing lost revenue from my previous store visitors. I finished the trial with about 30% of the store's revenue from that period of time coming from Recapture. If the app itself wasn't enough, the support is phenomenal. I wanted to get some expert insight into a few of the functions I was not familiar with and received prompt, professional guidance that was focused on ways I could use Recapture to maximize the revenue. I was blown away and immediately signed up to continue the paid subscription. This app is virtually free money as long as your store is getting quality traffic. Thanks Recapture team!

Awesome app and outstanding support! Very simple and effective app. I recovered THOUSANDS. 100% recommended!

Dave & the team at Recapture Abandoned Carts really go above and beyond to help their customers. I experienced this first hand when I had issues with a certain element of the app, they literally customized the app to better suit me, really can't get better than that! App works great and has been increasing conversion!

Dave's support is excellent! Easy to use and effective app for any shopify store owner must use it!!

Amazing! Great company to work with and the app is stellar. Works really well on our store theumbrasupply.com

Dave is the most helpful guy ever! Big fan of this software! I hope to hit objectives with this software very soon! :)

I just installed the app, so cannot say anything about the email sending process, reports, so on. As we speak, the 5 stars are for great customer support. Extremely fast and helpful support from Dave, in terms of app settings.

Works great, one of the easiest setups from any other app I've tried. Instantly recovered revenue from abandoned carts. Will continue to use them.

I cant say enough good things about Recapture. Try them out!

Awesome customer service with super fast response time! This app has recovered a lot of lost revenue for my site!

I can't say enough good things about the customer service. Dave is helping to walk me through some challenges I am facing and I am grateful. I strongly recommend this app!

One of the apps that every store owner should have on his list. Better than Mailchimp's option for recovering abandoned carts, but you have integration with MailChimp. You keep MailChimp to send newsletters and you use recapture to recover abandoned carts, collect reviews and emails, etc... Plus is free for up to $500 in recovered abandoned revenue.

Really effective and simple. Extremely high ROI. A+++

We are Shopify consultants. We have tried it all. I’m telling you, Recapture is easily one of the top 3 apps in this entire app store. It’s literally a more money switch. And it’s free for low volumes, which is most stores, and ALL stores when they’re starting out.

We used this on Magento with our clients there – it was always our first install. Been around a long time. Now that it’s on Shopify, we’ve moved every store we work on over and they’re all doing better. Install takes almost no time and we’ve never had a problem not even once.

Watch the analytics from this app and you will learn so much about your business and your customers’ behavior - way more than just another cart abandonment tool. Cannot recommend it enough.