Reviews (58)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 18, 2022

Customer service was great. It's a busy time of year and the last thing you want to do is deal with learning a new app. They helped me set it up and I immediately started recovering some sales. I only need to recovery one sale a month to pay for this app so it's a no brainer for me. I'd recommend doing that calculation for your business.

Tach Luggage
United States
9 months using the app
Recapture replied January 2, 2023

Thanks for your kind words! Glad we can help you out.

April 15, 2019

We have recovered over $5,700 in revenue that would otherwise have been lost. You cannot run an online store without Recapture - this is simply the best app.

Caravan to Midnight
United States
9 months using the app
September 7, 2019

I can't say enough good things about the customer service. Dave is helping to walk me through some challenges I am facing and I am grateful. I strongly recommend this app!

Basarti.Store
United States
8 months using the app
Edited September 26, 2019

Dave has been extremely helpful with any question I have had setting the recapture flow etc. up. Easy to use, great overview, and does exactly what I wanted.

Mondo Kaos
Denmark
7 months using the app
October 21, 2020

I have used and tested many apps for email and nothing compares to this, Dave has been really helpful and has assisted me in the technical side of things as well as optimizing my emails for the most conversions. Replies are fast and customer service is top notch. Best email app there is.

Angel Fits
Singapore
7 months using the app
April 24, 2020

Awesome app and outstanding support! Very simple and effective app. I recovered THOUSANDS. 100% recommended!

IWOOLO ES
Spain
7 months using the app
December 1, 2019

Dave is the most helpful guy ever! Big fan of this software! I hope to hit objectives with this software very soon! :)

HERSTORM
Spain
7 months using the app
July 16, 2020

Excellent response easy to install and set up. Also, the analytics is great, one of the few apps which have these details.

CrazeeMarket
Australia
6 months using the app
November 30, 2020

The app is wonderful, straight forward, and extremely easy to use and successful. So nice to be able to easily change cart emails as our promotions change. Plus, customer service could not be better! We needed help with some out of the box emails to send and Dave helped get everything set up and sent. Highly recommend this app to anyone!

ProLon® Fast
United States
6 months using the app
March 19, 2020

Dave & the team at Recapture Abandoned Carts really go above and beyond to help their customers. I experienced this first hand when I had issues with a certain element of the app, they literally customized the app to better suit me, really can't get better than that! App works great and has been increasing conversion!

Man Child Global
Australia
5 months using the app