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Fantastic app, great support, simple UI, very fast responses when there are issues, very transparent. Only good things to say !!
I have saved 5.5k of revenue from abandoned carts since using this app, just in the last 30 days and we´re a small start up so I am happy!
Absolutely LOVE this app! Don't know how I got along without it!!! I can't say enough about it! The app is easy to use and works incredibly well. Saves me so much time and does what I need it to do. The information I get from it is exactly what I have been looking for!
Customer service is top notch and I mean top-notch. Dave has helped me out so much and I am so grateful for him and his assistance since day one. Can't Thank Dave and his app enough!!!
Thanks for your kind words! Always happy to help.
This app is worth every penny! It is helpful in many way, fully customisable and works seamlessly with my store. Dave is fantastic and patience, he really helped me to iron out all my teething problems quickly and efficently. Don't hesitate to download this app, as you will not regret it!
Without a doubt this is the BEST abandoned cart solution available in the Shopify app store. We've tried using the default ones in our email clients and other apps here in the store, but the results we get with Recapture blows them out of the water every time. Currently we use this across multiple Shopify stores and normally see a 10%+ rev growth each month just by utilizing Recapture. The Recapture team is always quick to respond with any support issues or questions and are extremely open to suggestions. Stop browsing the app store ... You just found the solution you need to easily grow your store's revenue.
The response time to a problem I had was quick and provided links to the information needed. Instructions were easy to follow to fix the problem.
The best abandoned cart solution available for Shopify ... hands down. We've tried others ... and never will use another. We currently use this on multiple Shopify sites (and even a few Magento sites) and all with great success ... typically see about 12-14% increase in monthly revenue using Recapture. It is always my first recommendation to others when they ask what apps to install on their stores. The product developers are always quick to respond and incorporate our suggestions into the program. It more than pays for itself ... tap that Add App button right now and boost your sales 10%+ just by turning on a couple e-mails.
We looked at many abandoned shopping cart apps, We tested them out on our test store before deciding which one to go with. Recapture is by far the best one out there. It is very simple to use and it puts all the info you need in the right spot. The analytics are awesome, it will really help you fine tune your store. Shopify doesn't show you how many dollars a month you are losing to your abandoned carts either, Recapture put the info front and center. We are not seeing an 80% recapture rate after installing this and adjusting some of the info to meet our needs. And we are not doing by just offering discounts. Now one of the bigger things is the Support, it is totally awesome. You know the problem we have with apps and support, not with Recapture they are always there for you and glad to help and they understand what you are saying. GREAT Job Recapture, well done. If for any reason you believe this review is not real, contact us at allbirdproducts.com we will let you know its REAL... :)
I like apps like this - it's easy to justify the price because there's a bottom line and a return on investment that's easy to quantify and this one is absolutely worth the money.
I've recovered £1200+ in the free trial period and I'm more than happy to upgrade to the paid package and look forward to tweaking it to capture more abandoned sales.
In addition, Dave has been super responsive to both email and live chat with my various enquiries over the trial period.
Customer service was great. It's a busy time of year and the last thing you want to do is deal with learning a new app. They helped me set it up and I immediately started recovering some sales. I only need to recovery one sale a month to pay for this app so it's a no brainer for me. I'd recommend doing that calculation for your business.
Thanks for your kind words! Glad we can help you out.