Recart: SMS & List Growth

Recart: SMS & List Growth

Pricing
Free plan available. Free trial available.
Rating
4.8 (5,473)
Developer
Recart

Spend less and sell more with fully-managed SMS marketing + personalized AI text campaigns.

Engineered for SMS marketing efficiency, Recart exists to spend less, sell more, and drive real growth. How? By increasing your email + text lists, building robust automations, and using AI to personalize your campaigns at scale. Click-only attribution and the ability to see costs before sending in dollars (not credits) means analytics you can trust. We also provide a dedicated Customer Success Manager (CSM) to strategize, test, and manage your SMS marketing from day one … for you.

Engineered for SMS marketing efficiency, Recart exists to spend less, sell more, and drive real growth. How? By increasing your email + text lists, building robust automations, and using AI to personalize your campaigns at scale. Click-only attribution and the ability to see costs before sending in dollars (not credits) means analytics you can trust. We also provide a dedicated Customer Success Manager (CSM) to strategize, test, and manage your SMS marketing from day one … for you. more
  • Fully-manage service to grow your business through SMS so you don’t have to.
  • Custom popups for desktop & mobile with both direct-to-text + email capture.
  • Automations to welcome subscribers, rescue abandoned carts, and drive reorders.
  • AI tools that create and optimize content + send times to maximize results.
  • Built-in compliance, real-time analytics, and 7-day-click attribution for sales.

Languages

English

Works with

Optimonk, Justuno, Facebook Messenger, Klaviyo, Gorgias, Drip

Pricing

Free to Install

Free

  • For Migration & Onboarding
  • No Platform Fees
  • Unlimited Contacts
  • List Cleaning
  • Custom Built Popups
  • Flows & Automations
  • Text Campaign Editor

Starter

$299 / month

  • See Costs Before Sending
  • Click-Only Attribution
  • Advanced Segmentation
  • Triggered Reminders
  • 1:1 Strategy & Support
  • International Texting

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (5,473)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effectiveness in growing SMS and email lists, which boosts sales and ROI. It is particularly valued for its ability to recover abandoned carts, enhancing revenue through personalized campaigns and automations. Features like pop-ups, email capture at checkout, and tailored messaging through conditional splits are noted for increasing customer engagement. The intuitive interface and responsive customer support are also major positives, alongside a performance-based pricing model that aligns costs with recovered sales.

October 16, 2024

We moved over to Recart almost a year ago and took our barely skating by SMS program to a whole new level. The support they provide is fantastic and their constant testing and iterations on the pop up has driven opt-ins as high as 13%. Our list size has grown by leaps and bounds and every campaign is a money maker. I recommend them to everyone who will listen! Fantastic app, fantastic service, and crazy good metrics.

KURU Footwear
United States
About 1 year using the app
October 17, 2024

Using Recart has been a huge advantage for our company! So glad we chose to switch over to this app.

BURLEBO
United States
7 months using the app
Edited October 11, 2024

Terrible customer service. Soma, the CEO, has no better customer skills. If I could have left zero stars, I would have.

UPDATE TO THE CEO'S RESPONSE:

Yes, while I do agree that there were billing issues and appreciate the fact that Recart was working with us and we had entered an agreement with you.
What can't be dismissed is the Alice Pai, your head of client success, is and was extremely rude and condesending to us from the very begining. So much so that we had to call her out on in some of the emails, which I will gladly share with anyone that wants to read them.
What also can't be dismissed is that Recart had entered into an agreement with us to which they did not fullfill. Instead what Alice did was nothing. Because Alice couldn't do her job, what she did was run up our bill over $3000 dollars and then expected US to pay it off completely "or else".
Then you Soma, the CEO, got involved. You again said we need to pay the full balance or you would suspend our account. Again, a balance your company ran up because YOU failed to honor the agreement. I offered a payment arrangement to which you declined and suspended my account before a weekend. I could not send text to my customers for the weekend which cost me sales. Then on the following Monday, you decided you would accept my payment arrangements. YOU suspended my account for the weekend to intentionally hurt my business. Then when you decided to re-activate my account, my number NEVER got verified. I couldn't send a text for an entire week! All this while I was trying to get away from your company. It took less than a day for the new company to get my number verified. My guess, the number was never submitted by your company to get verified. Another intentional act on your part to hurt my company. So did I get a little upset with your company and send some emails telling you how I felt about Alice....I sure did! Were some of those on the unprofessional side, yes. But YOUR actions, caused my reaction. Alice is far from professional and you SOMA, not taking responsibility for your company failures and trying to put it on my company and then intentionally hurting my company and family.....take a look in the mirror. This would have NEVER happened if you and your company had any integrity and did what they said they were gong to do.

Anyone reading this, please feel free to reach out and ask for emails. I will gladly send them to you. This company has gone downhill drastically since we had signed on with them. If you don't do what they demand, they will hurt you. ALSO, you DO NOT HAVE IMMEDIATE ACCESS TO THE CONTACTS THEY COLLECT FOR YOU. You have to request your contact list and then they will get it to you, when they can. You pay for them to collect that data, you should immediate access to your property.

Hill Country Kids Clothing
United States
Over 1 year using the app
Recart replied September 30, 2024

Hi Ian,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. After thoroughly reviewing the situation, I’d like to clarify a few points.

While there may have been minor missteps along the way, our team consistently worked to support you with the best intentions, even during challenging circumstances, including times when billing issues arose.

However, throughout the engagement, we encountered communication that did not align with respectful and professional standards. Our team members were subjected to language and behavior that no professional should have to endure.

For these reasons, we have made the decision to discontinue our services to you and your business.

We wish you the best moving forward.

Best regards,
Soma - Founder & CEO at Recart

Support

Recart can answer any questions you have about Recart: SMS & List Growth.

Developer

Recart

251 Little Falls Drive, Wilmington, DE, 19808, US

Launched

July 4, 2016

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