Reviews (4,536)

Overall rating
4.8
Counts per rating level
  • 80% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversions through trust-building and urgency-creating features. They appreciate its user-friendly interface and versatile functionality, including widgets that enhance customer engagement. The app is noted for its reliable performance and efficient support team that promptly resolves issues. Exceptional customer support, especially from staff members like Sam and Luis, and a multilingual team, are frequently highlighted. Merchants praise the app for enhancing online store functionality and providing continuous, effective support.

October 9, 2023

Superb plug and play app that adds serious value to the viewing experience of leads on your website. Great customer support also! Have used this app for years and recommend.

PawzUps
Canada
Over 1 year using the app
May 15, 2024

amazing service from Daniel

Aussieparadise
Australia
About 8 hours using the app
May 21, 2024

Amazing 24/7 service from the team. Easy to set up and easy to configure!

Feeling Floral
Australia
21 minutes using the app
Care Cart replied May 23, 2024

Thank you so much for sharing your wonderful feedback. We are glad that our 24/7 live team was able to help you. 😇

March 7, 2024

great app working perfectly fine and great customer support

FashTechFusion
Pakistan
4 months using the app
Care Cart replied March 11, 2024

Thanks a lot for your feedback.

February 27, 2024

The team were really helpful with installation and optimising my store, highly recommend!

MONT LAURÉNT
Australia
5 months using the app
September 1, 2024

Buena atención.

Dg Shoppers
Colombia
About 19 hours using the app
January 22, 2024

Incredible service. Eva took care of me very quickly and solved 3 problems that I was not getting right. Excellent service from the first minute and very good application.

Vitaplus Life
Spain
About 1 month using the app
October 15, 2023

Constant problems. Timers, trust badges and notifications are almost never visible. The settings will change "by itself". It takes days to get even urgent help. I made a report approx. 10 times about the same problems, they always said that they had been fixed. But after a day, the same problems appeared. Really bad experience.

Paint By Canvas
Finland
8 months using the app
Care Cart replied October 17, 2023

Thank you for sharing your concerns. We apologize for the inconvenience you faced, please note that your support ticket was already work in progress however you uninstalled the App so the team could not complete its work to share findings. Our support manager is in touch with you via email. Please reinstall the App and let us know so that the team can resume its work to resolve your concerns. Thanks

January 23, 2024

Perfect service! Luis help me to change some messages in my store very fast. 5 star service!

Happy Health
Chile
About 1 month using the app
April 5, 2024

This is a must have app in shopify!!! Customer service is 24/7 and they reply so fast and will do extra effort to help you. Thanks to luis he was the one who keep assisting me for my 2 shopify account! Thanks bro!

Fixy USA
United States
About 2 hours using the app