Reviews (4,630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its ability to boost sales and enhance the shopping experience through features like sales pop-up notifications and countdown bars. These features are easy to set up and customizable. The app is noted for its reliability and user-friendly interface. Customer support is also commended for being responsive and helpful, often exceeding expectations to ensure merchant satisfaction.
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The app is very glitchy and I've had to contact support multiple times which is time consuming as I'd rather spend time on my ecommerce business instead. The sales pop-up notifications don't sync well with Shopify orders and are delayed by up to 24 hours. The support team have to manually push notifications through to my store everytime I contact them and then it works again but this cycle goes on. Please get your developers to sort out these bugs. Its not rocket science. Not getting my money's worth with this app to be honest. I've had to downgrade my plan several times.
Hi Trendy Aussies,
We sincerely apologize for the inconvenience you've faced. Our team has thoroughly addressed the syncing issue you mentioned, and the bug has now been fixed to ensure seamless performance moving forward.
Our support team has also reached out to you directly to confirm the resolution and assist further. Kindly respond at your earliest convenience so we can ensure everything is running smoothly for you.
We truly value your feedback and are committed to providing you with a better experience.
This App's Free version is also charging Minimum 4.99 US$ on any sale crossing 100 US$ as an Additional usage pricing scale.
Further they are calculating Generated Revenue by not taking the product for which Sale Pop up has been clicked & created order but by adding all the products of that order for which there is no effort from this App which seems unethical practice of this App Developer & same Revenue reflecting as Revenue generated over time in their dashboard for charging this additional fees.
Ideally App must calculate the revenue generated through clicked Sales Popup Notificaiton & created order from those products only for which there is an effort from this App but not all the products of that order!
This kind of unethical & fake reporting seems misleading to all the merchants & merchants may not be aware about it! Beware all merchants.
This review has been given after usage of 14 day's free trial & confirming everything on chat support.
Hi, Thank you for sharing your concerns and we highly regret any inconvenience that you had faced. We believe that there was a confusion in understanding the app mechanism and the value it is providing to your store. Our support manager has addressed your concerns and sent an email to you. Please respond back to the email to get the best out of the app.
Not Good APP
The app doesn't work and I contacted the support and after a few days they still didn't contacted me and didn't help me.
We see that app is working just fine on your store. Please check and let us know if you see any issue in your account. Our team is available to help you out.
We hope that app will help you boost sales.
All the best!
App Isn't working very disappointed...........................................................................................................................................................................................................................................................
The app is working just fine on your store. Please check and let our support team know if you see any issue in your account. They'll be glad to help you.
We hope that app will help you boost sales.
All the best!
If they visiters click on a pop up, they can see your shopify url and of course your NAME!!!! Totally no privacy!!!!
Well, you need to place URL redirect in Shopify admin panel or ask Shopify support to redirect shop.myshopify.com to yourdomain.com in order to sort this out and no one will be able to see your myshopify url and name.
We request you to reinstall the app, fix the URL redirect and update the review here as our app is working just fine as it supposed. If you need further help you can reach out to our support team any time.
I can't edit the Picture for an Pop Up. This app is absolutely horrible for starters. I not recommend it.
We understand it may not suites your needs but it does suits very well to our thousands of users.
App displays pop up of recent order on your store by fetching the product title, image and other order details, so image is not editable. Since the app is working just fine as designed, we'd appreciate if you remove it and review the app based on the functionality it offers for free for the newbies.
You can also connect our support team via email at support@sales-pop.carecart.io if you need assistance to set up the app on your store
I installed this app and I hope that everything works properly. its seems interesting to have this featureres
Adding a review is optional to use our free app. We hope that app will bring lot of sales on your store. And we request you to delete the review and add it later to reflect your actual experience after using it.
Constant problems. Timers, trust badges and notifications are almost never visible. The settings will change "by itself". It takes days to get even urgent help. I made a report approx. 10 times about the same problems, they always said that they had been fixed. But after a day, the same problems appeared. Really bad experience.
Thank you for sharing your concerns. We apologize for the inconvenience you faced, please note that your support ticket was already work in progress however you uninstalled the App so the team could not complete its work to share findings. Our support manager is in touch with you via email. Please reinstall the App and let us know so that the team can resume its work to resolve your concerns. Thanks
Leaving a bad review because it forces me to leave one before I even get to use the app. Bad looks when you're tryna rush glooks before taking care of the users using the product :/
We're sorry for the inconvenience this has caused. It is surprising for us that it is clearly mentioned, leaving a review is optional. We fully comply with Shopify policies and can only request for a review (that's all we ask for a free app) which again is not mandatory to use the app.