Reviews (4,580)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and conversions by creating a sense of urgency and trust. They appreciate its user-friendly interface, ease of installation, and customizable features, including the ability to exclude lower-priced products from notifications. The app's real-time sales activity notifications and pop-up widgets effectively attract and engage customers. Merchants also praise the fast and efficient 24/7 support, with staff members like Sam, Ross, Luis, and Betty receiving specific commendations for their helpfulness.

Edited August 3, 2020

This a very nice app to use for your business. It increases sales and makes everything better. When I use this app I feel secured and I feel like everything is in place.

RenayRenayCollection.com
United States
4 months using the app
Care Cart replied August 4, 2020

Although you liked our app, as it helped you to increase the sales but unfortunately 1 star rating doesn't reflect your experience of using our free app. We request you to update the rating to match your experience. Thanks and good luck.

Edited April 19, 2021

La app no funciona en mi tienda, estoy intentando contactar con el soporte pero no me contesta nadie.

GLOWLEMON
Spain
3 months using the app
Care Cart replied March 15, 2021

Thank you for adding the review. Please connect with our support team using in-app contact form to share more details of your query and they'll be glad to assist you. Currently, pop ups seem to work as expected on your store.

December 30, 2019

this app don't work. it wasn't on the menu at first. and then just nothing happens on the site. :(((

Melody of Sale
Russia
3 months using the app
Edited August 14, 2020

App doesn't work. I had paused my store then re-opened it but the app doesn't show up and I decided to delete the app and re-install it and now I get a "503 Service Temporarily Unavailable" error. Oh, and all the orders that I had were all suddenly gone. So now I need to get "orders first" for the app to work. Tried to re-install again and it didn't work.

Les Tribés
Norway
2 months using the app
Care Cart replied August 15, 2020

We are sorry for the inconvenience that you were unable to access the app earlier. We have reconfirmed that app is working properly on your store and showing order notifications. There must be a temporary glitch at that moment which prevented you to access the app. Your account is rechecked to ensure that you won't face it again.

Our support team will also reach out to you via email to further assist you.

June 8, 2020

ik heb deze app gebruikt om een . pop up te maken, maar het werkt helemaal niet. ik kan niet meerder producten toevoegen en bij 1 product werkt het ook niet toe te voegen kunnne jullie mij hierover helepn?

TakeCareOfYourBody™ - Alles voor jouw ultieme summer body!
Netherlands
2 months using the app
Care Cart replied June 8, 2020

We see that there are no orders on your store. Our app needs original order on your store to work. According to Shopify policy you can not add fake orders in the app. It will automatically start working when you have orders.

We request you to delete this review and add it later to share your experience. Our support team has also respond to your query in this regard.

June 22, 2020

Doesn't work consistently, sometime the popups just don't show up and sometimes the countdown timer is gone.

Gold Truffle
United States
About 2 months using the app
Care Cart replied June 23, 2020

We see that you only have one order that makes only one popup and delay between 2 popups is 25 sec, however recommended setting is 5 sec for this. Countdown timer works according to UTC timezone so timer can take few mins to few hours to display depending upon your timezone to match with UTC.

We encourage you to continue using the app and add your review later when you have fully experienced it on your store. Our support manager is also contacting you to learn more about your query.

June 13, 2020

App não esta funcionando no meu site! sdadsadsadsadsdsadsadsadsadsadsadsadsadsadsadsadsadsadsadsadsadasd

Loja Pixel Oficial
Brazil
About 1 month using the app
Care Cart replied June 15, 2020

We see that there are no orders on your store at the moment that's why sales notifications are not showing automatically. Secondly, Stock countdown and Countdown Timer are working just fine on your store.

We encourage you to delete this review and add it later when you have fully experienced our free app on your store. If you need any help you can also contact our support team from within the app.

April 5, 2020

I tried this app but it's main features had coming soon. I asked about it and no one has responded to my inquiry. I would not recommend this app.

Tiny Tykes
United States
18 days using the app
Care Cart replied April 6, 2020

The main feature of our free app is Sales notifications. And yes, the ones you’re referring to will be available soon for all users as those are available to beta users only for now.

Since your inquiry was received during the weekend, so it caused the delayed in response. Your feeback really matters to us and we encourage you to reconsider your review based on the feature that are available at the moment.

August 20, 2022

This app is a trap. They bill you based on the boosted revenue but...to close the pop-up by clicking the X button, it happens 2 out of 3 times that the pop-up is clicked. If that session converts into a sale, then they count it as boosted revenue. Very dishonest way to bill your faithful customers. Sad app.

Comet
United States
17 days using the app
Care Cart replied August 23, 2022

Hi there,
We are really sorry to hear that you faced inconvenience while using the application. After seeing your current store details, we could not find any boosted revenue charge against your store. Also, our customer support manager has contacted you in this matter to get clear visibility, kindly respond and install the application so that we can assist you in the best possible ways.

December 28, 2019

not entirely sure how to edit the pop ups and the information regarding how it is done is non existent it may be that it does it automatically but it doesn't even say that, so im just wondering how to change the picture designs to make it more relevant to my site, overall a nice interface though

Hemp Space
United Kingdom
15 days using the app