Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 27, 2020

Highly recommend! The customer service is the best. They're super helpful and fast with any problems!! Great!

ZAPAKA NZ
China
Time spent using app: Almost 2 years
Glood.AI replied July 28, 2020

Thank you so much! We are glad that you like our service. We aim to provide the best Application and Service to our customers. Considering how critical Personalized Recommendations is to sales and conversions, we'll continue to maintain the standards.

- Team LoopClub

Edited July 23, 2020

Great! I mean really great! Support was amazing and very very fast. It look amazing and everything work perfect.
I enjoy great support!
great

Liza Panait Online Boutique
Romania
Time spent using app: Over 1 year
July 22, 2020

The best support i've had in a app in shopify! Incredible, I strongly recommend it. And the app iself works like a charm.

Smarty Penguin
Brazil
Time spent using app: 4 months
July 13, 2020

I love this app.
The customer service is the best. They're fast with assisting with any issues/questions you might have.
Highly recommend!

Petra
United States
Time spent using app: 12 days
Glood.AI replied July 15, 2020

Hi There,

We are glad to hear your feedback. We always aim to provide prompt service to our customers. We are keenly looking forward to help your store with up-sell and cross sell of products.

- LoopClub Team

July 6, 2020

Very good app. Goes with my needs. Does everything I need it to be. Very reliable way of getting upsells.

Shape My Waist
United States
Time spent using app: 22 days
Glood.AI replied July 15, 2020

Hi There,

Thank you for the kind feedback. We are glad to have you onboard and look forward to helping your store grow via our up-sell recommendations.

July 6, 2020

Very easy to use and edit for any shopify theme. When i ran into some difficulties the team was very responsive on their live chat and helped install something to make the widgets run faster!

Kela Boutique
Canada
Time spent using app: About 2 months
Glood.AI replied July 15, 2020

Hi There,

We are happy to receive such feedback and are looking forward to increasing sales for your store via our recommendations app.

- LoopClub Team

Edited July 3, 2020

The customer support is super quick, helpful and comprehensive if you wish to further personalize the widget. And the settings are intuitive and user-friendly. I highly recommend this app!

RelievingBody
Canada
Time spent using app: 6 months
Glood.AI replied July 3, 2020

Hi There,

We are glad to hear your feedback. We strive to assist our customers in every way possible and are looking forward to helping your store boost sales via our up-sell recommendations.

- LoopClub Team

Edited June 28, 2020

So far, so good! I had some minor issues with the currency showing as USD on my end, but it was just a cache issue. Also, I received prompt help adjusting the CSS to match my site's design. Outstanding customer service, would definitely recommend!

Aromateket
Norway
Time spent using app: 3 months
Glood.AI replied June 30, 2020

Hi There,

Thank you for your feedback. We aim to provide prompt and effective support to our customers. We look forward to helping your store increase sales with our recommendation system.

- LoopClub Team

Edited June 27, 2020

One of my fav apps. The customer service is one of the best I've ever experienced. They're super helpful and fast with assisting with any issues/questions you might have. Highly recommend!!

Shop Queen Persona
United States
Time spent using app: Over 3 years
Glood.AI replied June 30, 2020

Hey,

We are glad to hear your feedback and will always be happy to help you out with any issues in the future. We look forward to helping your store boost conversions via our up-sell and cross-sell recommendations.

- LoopClub Team

Edited October 8, 2020

I recently got this app installed and I must say that the customer service with Personalised Recommendations is superb. Dhruv from the customer services team really helped me to get everything installed and gave me some suggestions on suitable widgets to use for my store. I am using this app to help me generate revenue and I really like how one of the widgets adds the percentage off figure so that customers know how much they are saving. I love it so far, and will do another review in a few months time to let you know how it is going. Many Thanks Dhruv.

Shaks Boutique
United Kingdom
Time spent using app: About 2 years
Glood.AI replied June 30, 2020

Hi There,

Thank you for the kind words. We always aim to provide the best service to our customers. We look forward to helping your store increase sales with our application.

- LoopClub Team