Reviews (222)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its personalized product recommendations, which enhance the shopping experience and boost sales. It features customizable widgets that match store themes and offers both manual and rule-based recommendation options. The app is noted for its seamless integration, ease of use, and exceptional customer support. It also supports CSS customizations and works well across various themes, making it ideal for cross-selling, upselling, and handling complex product tag-based recommendations.

August 26, 2020

I used this app to show Recommended products in Cart if my cart is empty.
Best support experience ever! Needed help with changing font and some alignment style and it got done very fast.. Big thank you to Dhruv from support team!

SOMA jewellery
Estonia
15 days using the app
Glood.AI replied August 31, 2020

Hi There

We are pleased to receive your feedback. Our team is always here to help incase of any issues or queries that you may have :)

- LoopClub Team

Edited March 4, 2020

Best customer service I've ever seen. Their support helped us set up the app quickly, tweaked it to match our existing design, and offered strategy recommendations for how to best place the recommendation widgets. Also saved us a lot of money compared to our previous app without loss of function. 10/10

Crystal Quest Water Filters
United States
13 days using the app
June 24, 2020

I have to say the customer service is beyond the best I have ever had with ANY company. He spend two hours with me on issues and confusion I had. He even helped me understand issues that my store had with the plugin and how to fix them. Along with recommendations on other services to help me with my bug problem. The simple fact that this guy was so patient for two hours shows me this is an amazing product worth using in your store.

Zapaxo
United States
12 days using the app
Glood.AI replied June 26, 2020

Hi There,

It is our pleasure to help merchants grow. We always aim to provide the best service to our customers. We are keenly looking forward to help you increase conversions as well as up-sell and cross sell products.

- LoopClub Team

July 18, 2023

The service representative Manish was very enthusiastic, with a quick response time, and demonstrated professional expertise! I am looking forward to seeing the results!

Hulala Home
United States
12 days using the app
January 13, 2020

Excellent customer service!!
Helpful, fast to respond and very communicative.
I suggest this application.

Κοσμηματοπωλείο Goldy
Greece
9 days using the app
December 1, 2020

The app is really easy to use and has a very nice lay-out. The support team is amazing and helps you as good and as fast as they can. Perfect service!

Novateur Clothing
Netherlands
8 days using the app
Edited July 1, 2021

The app really works well. Setup was done easily, and with a few minutes, various widgets displayed on our website. A fantastic app, definitely recommended.

Kintaro Publishing
Netherlands
8 days using the app
Edited March 16, 2022

I love the app! The recommendations are great! The support is competent and fast. I am more than happy. EDIT: Unfortunately I have to change my rating. When I updated my template, I needed help from support. Support often doesn't answer. There are seldom replies. That's a shame for an app that costs nearly $100 a month. I think I will look for an alternative.

Cander Berlin
Germany
8 months using the app
March 27, 2020

Atención al Cliente de 10, respuesta rápida y ayuda con la configuración en el momento!! Si estas buscando este tipo de aplicacion con un buen servicio. Es la tuya.

Mía
Spain
7 days using the app
September 28, 2020

perfect app and free, better than aller the other app and i tested a lot. its difficult to find a good upsell free app

LEYXAH
France
7 days using the app