Reviews (686)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and conversion rates through effective upsells and cross-sells. They appreciate its user-friendly setup, intuitive interface, and responsive customer support. The customizable widgets and AI-driven product recommendations are also noted for enhancing shopping experiences, making it a valuable tool for increasing average order values.

February 29, 2020

very good app, it is very useful for cross sell on cart page. Plus, support helped with my request immediately and efficiently

Bowlpros
Italy
About 1 year using the app
June 28, 2021

Great app, i love it when we install an app and find great after sales team that gives you an extra mile, the app is preforming really well and i believe its the best out there, so many features and integrations, i simply love it

Ravin
Egypt
About 1 year using the app
June 29, 2022

Hasti provided excellent support for me this morning! She was very helpful, patient and clearly knows a lot about the Wiser product. 5* customer support!

E3D Staging
United Kingdom
About 1 year using the app
January 24, 2024

Great customer service

Vitasave
Canada
10 months using the app
March 4, 2024

Fair priced, works well, previous app cost a little less but only allowed 1 row of recommendations. Using Wiser with 3 rows we increased app driven revenue around 25-35% over the previous app. Support is prompt and were able to custom code a few changes for us within a day or two of contacting them. Recommended.

Lash Pro NZ
New Zealand
7 months using the app
Expert Village Media Technologies replied April 6, 2024

We are so glad to hear your experience with Wiser app. We always try to deliver more from our app which can help in your conversions and AOV.
Recommendations are important part of any ecommerce store and we deeply analyze the store and then tuneup the recommendations as per the store's need so as to provide best ROI.
Feel free to share your suggestions with us as well, we would love to add in our app.

Thanks for trusting Wiser 😇😇

Amit Porwal
Founder - Wiser AI

December 24, 2020

This app is very useful and quick to use. the best thing is the support if you have any problem they solve it immediately. We are happy to use it!

NOLUXURY
United Kingdom
12 months using the app
May 5, 2021

thankyou for the amazing customer service. Appreciate the care and concern for each and every little thing provided Like the product as well.

RAVEENAS FINE ART
India
12 months using the app
Edited December 28, 2020

Very helpful team and the app is really good actually! Amazing pricing structure too, you only pay when it works which is great. The team is happy to add widgets on any part of your website you want, also they can change the fonts displayed for you to match your site and more. Overall super happy with the service :)

aequem
United Kingdom
12 months using the app
June 29, 2022

At the suggestion of a well respected graphic designer, I loaded the Wiser app to my Shopify store website. I subscribed to Wiser for the additional features for my webpages. During my preliminary process of learning the app, I reached out to the Wiser support team. I had several questions, regarding the Wiser dashboard. So, I contacted their support via live chat. I have to say their technical support engineer Hasti responded almost immediately. She walked me each process step by step. My chat what Hasti helped me understand how to navigate the Wiser subscribed functions. Hasti went above and beyond to ensure all my needs were addressed. I would highly recommend Wiser based on the app benefits. And their excellent support team mainly Hasti.

DC Stewart Labs Store
United States
12 months using the app
Expert Village Media Technologies replied July 18, 2022

Thanks for such kind words. 🥰 Our support team is dedicated to help all merchants in setting up and learning about Wiser app. Wiser has so many features so our team works hard to ensure that your store get the best of all features we have.

Your feedback is very helpful for us, thanks again for the appreciation.
Feel free to email us your suggestions as well please, we always love to add new features based on suggestions from store owners like you.

🥰 🙌 🥰
Thanks
Team Wiser

September 19, 2023

Wiser is an indispensable tool for any Shopify store. The inclusion of product recommendations on each page significantly contributes to the upsell factor, which in turn translates to increased sales. We would like to express our gratitude to Ankit for providing exceptional customer service. Their assistance in the installation of this tool was beyond our expectations, and we are truly appreciative of their efforts.

Ozark Moons
United States
12 months using the app