Wiser Product Recommendations

Super app! Very easy to install, and with the little coding knowledge that I have I thought it would be difficult, but this was a breeze, thank you guys! Can't believe this app is free, very professional and beautiful on the site. Very happy! :)

The app is ok, not very well laid out and quite confusing to use but it's manageable. The real issue is the pricing. In September our store had over 300 sales the Wiser app charged us their top tier of $69 even though the Wiser app only referred 16 of those 300 sales (it's worth noting these were upsells to existing orders). I don't believe it is made very clear that the charging is based on your store's total orders even if the Wiser app helps you make zero additional sales. They take a flat fee from your stores earnings even if they add zero value.

I asked support for a refund 3 times by explaining the above. I have not yet had a refund. They suggested they would help setup the app further to use more of the widgets and if I wasn't happy I could then have a refund. The logic here is already broken. I'm very happy to pay for the sales their app produces and even a base fee as well but not share revenue that they have not played any part in.

Think carefully about how scaleable an option this will be for your store.

Had an issue with the app where the recommend product is not showing on the cart page. Contacted the support, only after a day after they showed me a javascript snapshot and told me to delete the javascript assuming I know how to do it. After I asked them yet again how to do that, they told me to contact store developer?! Not sure why they can't just go in and solve the issue for me but I won't even bother asking them again.
Plus, all the recommended products are the same among all product pages.
UNINSTALL NOW.

Great app! great customer service, Karishma quickly answered all our questions. Highly recommend this app.

Spent a lot of time installing the app and setup. The app resulted in the theme store malfunctioning, had to reinstall. They couldn't troubleshoot

As a small business owner who works outside of my business it can often be tricky balancing the time to learn new systems & apps. The team proactively reached out, and, helped me make the changes I had envisioned. Bringing my vision to life & couldn’t have been happier with service provided.

10000% would recommend.

I tried to use Shopifys own product 'Search and Discovery'. I couldn't get on with it at all and searched for a replacement. This worked straight out of the box. A Simple toggle switch and I had the Recommended pictures and 'click' now button working directly below my product page using AI to automate the photos. Only used for a few days, so still experimenting, but all looks really good so far.
Clearly they are also working really hard on customer service, with the offer to install widget for you, give phone advice and to guide you through all procedures.
Can't ask for anything more.

Vishal provided great support to us when trying to install this on our dawn theme. very quick turnaround

This is one of most amazing app out there in shopify apps store. So much variety they provide. I am really enjoying this app. And their support is top notch. Always there to help you out. Outstanding

the app is working well for me so far. it's super easy to setup. matches my theme very well.