Reviews (696)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing shopping experiences with intelligent product suggestions like "frequently bought together" and "recommended for you." They report significant improvements in conversion rates and average order values, praising its user-friendly interface, easy setup, and customization options. The app integrates smoothly with websites, and the customer support team is noted for their responsiveness and effectiveness in resolving issues.

January 19, 2024

Still new to Wiser and learning to utilise it the best I can but the help I’ve received has been really valuable so thank you!

Wrap&Go
New Zealand
About 14 hours using the app
January 19, 2023

Vishal has been an absolute beast at helping fix my issues! Fast and friendly responses. Thank you, sir.

Nashville Metal Art
United States
About 13 hours using the app
February 14, 2022

The software is very helpful to use, I encounter problems and seek customer service help, the staff is very patient to help solve the problem

Squisheen UK
China
About 12 hours using the app
October 26, 2020

Don't sign up for wiser apps unless you read everything and sure that you want to use it. After you try it and delete it, they will still spam you endlessly with emails. And phone calls.

Monster Monitors
United States
About 8 hours using the app
Expert Village Media Technologies replied October 29, 2020

Accept our apologies for the inconvenience caused. Our app sends a couple of emails to users automatically inorder to inform about the proper uninstallation of app's code which remains in the store theme. That code has to be removed actually and it cannot be removed at app's end. Thats a manual process for all apps on the app store.

Thats why we send email to the users asking about it and the reason why the app was uninstalled. There may be some issue which we try to findout from the users.

We will make sure to update our process soon.

Thanks
Team Wiser

April 24, 2023

The chat support when I don't know how to operate is very kind and polite.
It's a highly customizable app, and very powerful.
I have high hopes for an increase in customer spending in the future.

ELNERO
Japan
About 7 hours using the app
January 24, 2024

Excellent Support....Parth had me up and running in no time.

Vanto
South Africa
About 5 hours using the app
July 29, 2018

Uninstalling this app is a nightmare. It injects code that broke my store!!! Stay away

D2a2
Australia
About 5 hours using the app
Expert Village Media Technologies replied May 17, 2019

Sorry for the issue that happened. Some of your theme's code was conflicted and it caused a temporary issue which was handled timely by our team. We assure you for better services as the app is much enhanced and stable now. Try it again please.

April 25, 2023

This app is great and exactly what I was looking for. Took me a second to figure out how to get it going but support was really quick to reply, specifically Hasti. She helped me set up the app and get the different widgets working.

5 star service!

Mad Kandi
United States
About 5 hours using the app
January 25, 2023

Super app, ça va nous sauver beaucoup de temps grâce à l'automatisation des produits de section "Vous aimerez aussi...". Le service est excellent et très rapide aussi. Nous avons eu besoin d'aide et un technicien nous a répondu en moins d'une minute.

Roxanne Cuisine
Canada
About 4 hours using the app
March 9, 2023

Brilliant easy to use and very effective app, with excellent customer service available if/when you need it.

Sock Vault
United Kingdom
About 3 hours using the app