Reviews (5,142)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.

Edited September 20, 2022

I really like this app. It's unique, and does its job well. Also the customer service was faster than I expected. They were very good with quickly getting back to me and instantly fixing what I wanted done. They were also good with clarification and honesty on stuff they could not fix. I'll definitely be continuing to use them in the future. They are apart of my "must-have" apps list. Update* After using their store for another 2 years after that first review, I just added them to a new store I'm having built. True to my word, this app is one of those must-have/will always add apps to my stores!

Sweeter Life
United States
Almost 3 years using the app
ReConvert 💵 replied March 17, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

November 9, 2021

I used this up to optimize customer service at checkout and I am very satisfied. The assistance was fast, kind and thorough.

Farage Cioccolato
Italy
Almost 3 years using the app
ReConvert 💵 replied November 9, 2021

Thank you for your amazing review🙏 Our team is always here to help 24/7😎

October 26, 2021

Very easy to implement. Strongly recommend it. It is a nice and subtle way to create loyal customers

ALTVALORA DE MEXICO
Mexico
Almost 3 years using the app
ReConvert 💵 replied October 26, 2021

Thank you for your amazing review🙏

September 17, 2021

Cool app, great support. Someone from their team sat with me for well over an hour to get setup and we're in a good spot.

BoundaryAlly
United States
Almost 3 years using the app
ReConvert 💵 replied September 17, 2021

Thank you for your great review 🙏 Our support team is always ready to help you 24/7😎

February 12, 2021

Have been using this app for just over a month now and so far the return on investment has been worthwhile.

Snaptrex
United Kingdom
Almost 3 years using the app
ReConvert 💵 replied February 13, 2021

Thank you for your review. Our support team is always ready to help😎

January 29, 2023

Great support and service to customize the tool to meet our needs. Saw an uplift in post-purchase upsells right away.

Glimmer Wish
United States
Almost 3 years using the app
ReConvert 💵 replied February 3, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

April 11, 2021

Quick to help. Great customer service. Love using this app. If I find something to be tricky they clarify it right away. Very user friendly.

Retail Twist
United States
Almost 3 years using the app
ReConvert 💵 replied April 11, 2021

Thank you for your review. Our support team is always ready to help

February 2, 2022

I've used many post-purchase apps before and can't recommend this particular one enough. It's Ahhh-mazing! Lots of widgets that are very easy to customize, and you can segment as much as you want (for example first time customers see a different page than a returning customer, which is a game-changer). It also integrates directly with many other apps I care about such as Klaviyo (collects birthdays and I can send out a birthday email flow through Klaviyo automatically). HIGHLY RECOMMENDED. and the support team is always there and very knowledgeable. I don't get "generic" canned responses. I usually get an ACTUAL real person who can help and is very knowledgeable. HIGHLY RECOMMENDED!

Virginia Boys Kitchens
United States
Almost 3 years using the app
ReConvert 💵 replied February 4, 2022

Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎

September 27, 2019

This is a very well thought out and conceived app designed to do one thing, help you sell more to your customers post-purchase. We all know retaining an existing customer is easier than finding new customers and this app can really help with that.

Most importantly it does what it says. I installed this app last week and am already seeing a few customers taking advantage of the post-purchase upset offers.

Pros:
- Professional looking design
- Lots of customization options for products & discounts to offer
- Very nice analytics feature
- Fantastic customer support.

Cons:
- None to speak of.

Neutral:
- Because there are so many customizations it can take a while to explore all the options and configure everything. It is worth the effort as you can do it once and forget about it... or change offers each month/quarter if you like.

Oktopolis
United States
Almost 3 years using the app
ReConvert 💵 replied October 2, 2019

Thank you for your 5 star review 👍

March 7, 2022

Perfect application. Great customer care. Recommended using this app on your store. Thank you so much!

1lovebaby
United States
Almost 3 years using the app
ReConvert 💵 replied March 8, 2022

Thank you so much for the review!