Reviews (5,293)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

February 2, 2022

I've used many post-purchase apps before and can't recommend this particular one enough. It's Ahhh-mazing! Lots of widgets that are very easy to customize, and you can segment as much as you want (for example first time customers see a different page than a returning customer, which is a game-changer). It also integrates directly with many other apps I care about such as Klaviyo (collects birthdays and I can send out a birthday email flow through Klaviyo automatically). HIGHLY RECOMMENDED. and the support team is always there and very knowledgeable. I don't get "generic" canned responses. I usually get an ACTUAL real person who can help and is very knowledgeable. HIGHLY RECOMMENDED!

Virginia Boys Kitchens
United States
Almost 3 years using the app
ReConvert 💵 replied February 4, 2022

Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎

September 27, 2019

This is a very well thought out and conceived app designed to do one thing, help you sell more to your customers post-purchase. We all know retaining an existing customer is easier than finding new customers and this app can really help with that.

Most importantly it does what it says. I installed this app last week and am already seeing a few customers taking advantage of the post-purchase upset offers.

Pros:
- Professional looking design
- Lots of customization options for products & discounts to offer
- Very nice analytics feature
- Fantastic customer support.

Cons:
- None to speak of.

Neutral:
- Because there are so many customizations it can take a while to explore all the options and configure everything. It is worth the effort as you can do it once and forget about it... or change offers each month/quarter if you like.

Oktopolis
United States
Almost 3 years using the app
ReConvert 💵 replied October 2, 2019

Thank you for your 5 star review 👍

February 10, 2022

Alex was great. He was polite, asked for permission before working on my website He is knowledge and worked fast. 5 stars!!!!

With Poize
United States
Almost 3 years using the app
ReConvert 💵 replied February 10, 2022

Thank you for your great review and feedback🙏 Our team is always ready to help you 24/7😎

March 7, 2022

Perfect application. Great customer care. Recommended using this app on your store. Thank you so much!

1lovebaby
United States
Almost 3 years using the app
ReConvert 💵 replied March 8, 2022

Thank you so much for the review!

March 26, 2020

I recently downloaded this app to help my drive up more sales. I literally just installed it so I can't say if this helps or not, but I do want to say that their customer service is superb. Anton was the rep that worked with me and he made setting up the app so easy. He took care of everything and was able to answer all of my questions. Thank you!

Compliments 'N Coffee
United States
Almost 3 years using the app
ReConvert 💵 replied March 26, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

January 2, 2022

The app is easy to understand and set up, even when creating manual options for add ons and upsells. The customer service was immediately responsive, even on a Sunday morning.

debtfreeguys
United States
Almost 3 years using the app
ReConvert 💵 replied January 2, 2022

Thank you for your review🙏 Our team is always ready to help you 24/7😎

Edited September 1, 2022

I love this app oh BTW they have the best customer service ever. Ashley helped me i was struggling to use some of the features and he helped me set it up. Very impressed

GlammedNaturallyOil
United States
Almost 3 years using the app
ReConvert 💵 replied May 20, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

December 5, 2019

These guys are fast and helpful. Great upsell app with awesome customer service! I am not using this app for a long time but definitely look professional.

Smart Buddies Ⓡ - Science & Chemistry Store - Jewellery
Spain
Almost 3 years using the app
ReConvert 💵 replied December 5, 2019

Thank you for your review. Our support team is always here to help you 24/7 😎

October 27, 2021

Im technically challenged but the support from these guys was awesome and now my upsell page is just how I wanted it. Plus the app syncs with your stores theme which makes life way easier.

Guilty Apparel
Australia
Almost 3 years using the app
ReConvert 💵 replied October 27, 2021

Thank you for your great review and feedback🙏 Our team is always here to help 24/7😎

October 6, 2021

As a beginner I was satisfied with all the help from Alex in the customer service. in helping me to navigate and optimize, thanks

goodchoiceliving.com
United States
Almost 3 years using the app
ReConvert 💵 replied October 6, 2021

Thank you for your great review 🙏 Our team is always here to help 24/7😎