Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining post-purchase processes and enhancing customer engagement. Its key feature is the creation of personalized "Thank You" pages, reported to increase Average Order Value and sales. The app is user-friendly, offers extensive customization, and supports multi-language stores. Merchants commend its seamless Shopify integration, exceptional customer support, and valuable analytics. It's recognized for its effectiveness in upselling and increasing conversions.

February 1, 2024

I found the help desk very quick in responding to my initial set up problems. The software is a perfect match for my shopify store. It made up sales simple and immediate. The service desk was very responsive to my request for help offering excellent suggestions.

Telos Market Place Seven
United States
About 4 hours using the app
ReConvert 💵 replied February 23, 2024

We're delighted to hear that our help desk was quick to respond to your initial setup problems and that you found the software to be a perfect match for your Shopify store! Making upsells simple and immediate is our goal, and we're glad to know that you've experienced just that. Our service desk strives to be responsive and helpful, and we're thrilled that you found our suggestions to be excellent. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app, and we wish you continued success with your store!

April 9, 2024

So far, the customer service has been fantastic. Really pleased with the staff's patience.

Midas Pen
United Kingdom
About 10 hours using the app
ReConvert 💵 replied April 18, 2024

Thank you for your 5* review - it means the world to us!

Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!

Always here for you 🖤

Jordan | Customer Care

January 31, 2024

Great and fast support. Thanks, Anastasia

Keramik Liebe
Germany
20 days using the app
ReConvert 💵 replied February 23, 2024

Thank you for your kind words! We're delighted to hear that you had a great experience with our support team, especially with Anastasia. Providing fast and helpful support is a top priority for us, and we're glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our service!

February 25, 2024

amazing support

Eosbeauty
Switzerland
About 2 months using the app
ReConvert 💵 replied February 26, 2024

Thank you so much for your kind words. It was a pleasure helping you!

We certainly think our support is up there with the best and thanks to customers like you we are able to continue to provide such wonderful support.

Please reach out again if you need any further help! ❤️

Jordan | ReConvert

November 27, 2023

This is a lot better than many mainstream expensive apps. This can however improve further by adding pre purchase upsells as well.

Boochi
United States
2 months using the app
ReConvert 💵 replied December 31, 2023

Thank you for your valuable feedback! We're thrilled you find ReConvert a significant improvement over expensive mainstream apps. We constantly strive to provide top-notch value and functionality.

Your suggestion for adding pre-purchase upsells is well-noted and highly appreciated. We understand that offering upsells before checkout can be a powerful technique to increase average order value and customer satisfaction. It's definitely something we're actively exploring and considering for future development.

December 27, 2023

Still testing the app now. Alex has been a great help. There is a learning curve. So far so good.

Maniology
United States
6 days using the app
ReConvert 💵 replied December 28, 2023

Thank you for your great review 🙏
Our support team is always ready to help and wishes you a lot of sales 😎

February 18, 2024

Jordan is a great helper, he didnt leave me and kept working on my inquiry not matter how hard it was

Trop Cosmetics
United States
About 2 hours using the app
ReConvert 💵 replied February 19, 2024

Thank you so much! Was a pleasure - it got a bit challenging at times for sure, but I wanted you to have those funnels up and running. Good luck with them!

Jordan @ ReConvert :-)

November 21, 2023

Very very helpful customer service. I worked with Alex, and he was able to assist, fix, and update my flow quickly and was very knowledgeable. Very happy with this app!

Four Hanger Boutique
United States
Over 1 year using the app
ReConvert 💵 replied November 26, 2023

Thank you for your amazing review and feedback🙏
Our support team is always ready to help 😎

March 12, 2024

Very fast and expert customer service. I was assisted by Jordan and he immediately understood my case and he helped me quickly and efficiently. Great service and app

Nappulat.fi
Finland
About 3 hours using the app
ReConvert 💵 replied March 13, 2024

Hi!

Thank you so much for your 5* Review. It was a total pleasure helping you!

We are delighted you're happy🖤

Jordan | Customer Care

April 16, 2024

very good experience with the app

SHEKINAH SHOPP
United States
1 day using the app
ReConvert 💵 replied April 18, 2024

Thank you for your 5* review - it means the world to us!

Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!

Always here for you 🖤

Jordan | Customer Care

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