Reviews (5,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.
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Vladimir was very helpful and responsive to getting my issue resolved quickly. Thank you very much!
Thank you for your great review🙏 Our team is always ready to help😎
These guys are a must and I have 8-10 stores making very good ROI off them. Customer care is 10/10 (rare these days), they make it easy. I am not a beginner, but when I was they took care of me and increased my AOV 20-30%. I'd just do it unless you're all think no do. Get it on now.
We're delighted to hear about your positive experience! Providing excellent customer service is a top priority for us,. Thank you for taking the time to share your feedback
This app is very cool but I wish it had a feature to include a free shipping banner. However, Anatasia was awesome and super easy to chat with! Having a chat feature available with someone like Anatasia is def a huge reason I'd keep ReConvert on my Shopify account. Keep up the good work Anatasia!
Thank you for your great review and feedback🙏 Our best support team is always ready to help any time of the day or night.
creating upsell or cross-sell was super easy with Reconvert. Responsive & helpful support. Would definitely recommend for beginners.
Thank you for your review🙏 Our support team is always ready to help 😎
Reconvert é excelente, um aplicativo completo! A equipe do suporte é bem atenciosa também. Precisei entender um pequeno problema que houve em uma das minhas vendas e o Ashley me explicou com prontidão.
Obrigado por uma revisão incrível e feedback🙏 Nossa equipe de suporte está sempre pronta para ajudar
Great and timely assistance for a new shopify owner! They took their time to walk me through the whole process, answering all my questions.
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Gracias por su ayuda Realmente son un equipo bien atento y buscan la forma de ayudar especialmente a los que estamos comenzando GRACIAS ✔✔✔✔✔✔✔✔
Muchas gracias por tu revisión. Siempre estamos aquí para ayudar, especialmente para las tiendas nuevas.
This app is really good and does what it says. What really is outstanding is the level of the support. I didn't pay for anything yet but I had to ask the support twice today to help me configure some stuff with my funnels and the support was fantastic. I highly recommend.
Thank you for your great review and feedback🙏 Our support team is always ready to help 24/7 😎
This succeeded in raising my AOV. The founder even reached out to me when I was having issues and contacted my supplier on my behalf to make sure the app was working properly. I've never seen customer service go to this extreme and I really appreciate it.
Hi 👋 thanks for the review, Eric here the CEO, we spoke over the phone yesterday.
Please get back to my email & I promise we'll get you all sorted out, but let's clear out a few of the points you brought up:
1. Shopify does not provide any way to create a new order for 1 click upsells, if there was a way we'd provide it, as we do on the thank you page.
2. The edits are not recognized by Printful... well, we're all integrated with Shopify, if they don't recognize order edits using the Shopify webhook it's a big issue but it's Prinful's issue and not ReConvert's (I've seen you provided a similar review about this with OCU), you should know this is not something we can control. This will also cause issues if other apps or your customer support edit orders.
3. The last thing about Sweet upsell and one-click upsell from the thank you page, it is virtually impossible to charge the customer with a single click from the thank you page(I double-checked today after our call), so if you can provide us with a video recording (or over a call) of what it looks like we'll be able to understand what's happening, but I'd be very careful with and make sure orders are actually paid using this solution.
Either way, looking forward to your reply & solving these issues for you, and thanks for giving us a try 🙏
Eric.
One of the best Shopify apps out there - the funnel editor gives you control about EVERYTHING, you can be as creative and as precise as you want to be.
This app is simply well thought out from A to Z: the pricing model, the funnel editor, the post-sale widgets and editor there and most importantly the great support from Alex.
It's simply so satisfying to use, big probs to the developers.