Reviews (5,250)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upselling features and targeted data collection, noting significant boosts in sales and store performance. The app's user-friendly interface facilitates easy creation of personalized thank-you pages and automated follow-ups, with recent updates like bundle options enhancing functionality. Seamless Shopify integration ensures a smooth workflow, and improvements in average order value and conversion rates are frequently highlighted. Customer support is also praised, with staff members like Riya, Shafta, and Alex noted for their responsive and helpful service.

November 25, 2022

Super fast support! Lee-Ann is like always online and always providing super fast help!! Would recommend to everyone who likes to make more profit

Lucir
Germany
7 months using the app
ReConvert 💵 replied November 25, 2022

Thank you very much for your amazing review! Glad you love the app and delighted to hear that you got great assistance from our support team!

Edited May 30, 2022

The application works well for upsells. The support is quite reactive and it is easy to use. I hope we'll use it for a long time. EDIT: You may have problem for conversions tracking

Les Échiquiers du Roi ™
France
7 months using the app
ReConvert 💵 replied April 26, 2022

Hi there,

Thank you for your review! Are you sure you reached out to the support? I can't find your ticket :)

I also tried calling you but didn't get an answer.

Conversion tracking & pixel setup is always done from the checkout settings section in the Shopify dashboard. Shopify has created this detailed guide about how to set it up for the post-purchase upsell page. You can read more about it here:

https://help.shopify.com/en/manual/promoting-marketing/analyze-marketing/pixel-tracking-post-purchase-page#add-the-post-purchase-page-script

Please get back to me so we can solve you issue,

Looking forward to hearing from you!

Eric | ReConvert CEO

March 26, 2023

Anticipation of needs is what ReConvert Upsell & Cross sell embodies. A big thank you to Alex from helpdesk. I was so overwhelmed on how to use this app and Alex reached out to me. He must of seen me browsing. Haha! Anywhoo. He walked me through the process thoroughly and put me in a position of confidence to generate sales. Thank you so much Reconvert and Alex.

OooWEEE VI$ION
United States
7 months using the app
ReConvert 💵 replied March 27, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

September 22, 2020

The app is easy to use and the customer service is amazing- within minutes of installing the app and starting to set up the team already got in touch with me and assisted with me with my initial questions. With free use until 50 orders its perfect for anyone starting out on Shopify. I look forward to using this app

Fleur Cachee
United States
7 months using the app
ReConvert 💵 replied September 22, 2020

Thank you so much for your review🙏 Our support team is always here to help you 24/7😎 Hope you get a lot of sales 🤑

June 11, 2020

I have been using several apps. This app support is the best. the support I have ever seen! They do more than their best.

Sententia Jewelry
United States
6 months using the app
ReConvert 💵 replied June 11, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

September 30, 2020

I just install this app and already get more sales, I love this omg. 30 minutes after I install the extra sale start rolling in.

Kargenix - Your Best Choice
United States
6 months using the app
ReConvert 💵 replied October 1, 2020

We are happy that the app. performing so well for you. Thank you also for the review.

January 15, 2021

Konstantine is great .. he solved my issue right away.... Their support is truly amazing. Recommended+++

Vadmon
United States
6 months using the app
ReConvert 💵 replied January 16, 2021

Thank you so much for your review. Our team always here to help you.

January 6, 2024

The best app for Post Purchase Upsells. Great customer service provided if needed.

Prestige Supreme
United States
6 months using the app
ReConvert 💵 replied February 23, 2024

Thank you for your review, we wish you many sales. Our care team is working here 24/7 for you.

Edited April 11, 2020

So I installed this app a few months back and it has been working perfectly for me.
Today I wanted to change something with a few things e.g. the tracking widget, and didn't know how to do this.

Lucky for me I got Konstantin to help me understand how to best go about it. He also took his time to wait on my reactions while I find what I wanted to show him.

After his guidance, I can provide more value to my customers and get more upsells. :D

John's Galley
Netherlands
6 months using the app
ReConvert 💵 replied April 11, 2020

Thank you for your really Great feedback 🙏 Our support team is always here to help you 24/7😎

March 26, 2022

Ok all the upsale and cross sales is going on after client buy. so I dot get to see to much of the proccess. so far I just trusting the app to see what happend.

Verde Limon Panama
Panama
6 months using the app
ReConvert 💵 replied March 29, 2022

Hi there thank you so much for the review! I see that you already got your first order from the app! Congrats :D We hope you'll update the review once you have more experience with the app <3