Reviews (5,282)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.
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Goede snelle persoonlijke service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Don't get any post purchases now that the app has been updated. How can I get the Original version back?
Hi AA,
I'm sorry to hear about the issues you've been experiencing with the updated version of the app. We can definitely help you get the app running smoothly again and assist you in reverting to the previous version (though I must let you know this is being deprecated by the end of the year due to Shopify policies).
Please come back to me by email, so I can assist you personally.
Thank you for your patience and understanding.
Best regards 😊
Avraham
Customer Success Director
Väldigt bra service, de förstår problemet direkt och hjälper till snabbt!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Saumya did an outstanding job integrating ReConvert Post purchase Upsell into my Shopify store. Her technical expertise, clear communication, and attention to detail were exceptional. She quickly resolved any issues and provided valuable insights to optimize the app's performance. Her professionalism and dedication made the entire process smooth and efficient. Highly recommend!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. Saumya's building up quite the reputation within the team for helping customers proficiently! Means a lot to hear your feedback!
Always here for you 🖤
Avraham | Customer Success
Riya solved my questions!! Thank you!!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Riya is one of our newest agents here and that makes us so happy to hear!!
Always here for you 🖤
Avraham | Customer Success
You should clearly say that in order to use this app for a checkout-upsell, you have to be using the Shopify PLUS plan for 2.300$ per month.. You wasted my time.
Hi,
Thank you for your feedback, and I’m really sorry to hear about your experience and that you feel your time was wasted.
I want to clarify that ReConvert fully supports all Shopify-supported features, including checkout upsells. However, it’s true that Shopify limits certain checkout functionalities, like using checkout upsells, to Shopify Plus merchants due to their platform restrictions, not our own.
We always strive to provide a clear experience, and we’ll definitely take your feedback into account to make sure this information is more visible. I’m sorry for any confusion this caused, and if you have any questions or need help with another feature that doesn’t require Shopify Plus, we’d be happy to assist.
I'm going to reach out privately to assist
Best regards,
Jordan
Customer Care Supervisor | ReConvert
Excellent service! The customer support team is kind, responsive, and always quick to assist.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy the team's kindness and responsiveness was on display for you to see and that they were able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
the query was resolved very smoothly, that too at this hour , amazed by this, thank you , Saumya was very quick with the response and resolved this in no time
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Saumya is great! She really puts herself into everything she does for the team! We are delighted you were happy with her quick and effective responses!
Always here for you 🖤
Avraham | Customer Success
Great win win service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Ash was great ..He had me set up in no time .. Great customer service maybe the best in the app store .
I had this app in my old store and it was amazing!!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Ash was able to assist!
I love the accolade of 'the best in the app store'! We hope to be!!
Always here for you 🖤
Avraham | Customer Success