ReConvert Upsell & Cross Sell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,354)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and store performance, noting marked improvements in conversion rates and revenue. They praise its user-friendly interface, customization options, and effective upselling and cross-selling features. The analytics dashboard is valued for insights into post-purchase strategies. Merchants also appreciate the responsive and helpful customer support team, which assists with setup, troubleshooting, and optimization.
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Alex helped me setup everything in 10 minutes. Looking forward to what's ahead!
Thank you for your amazing review and feedback🙏
Our support team is always ready to help you 24/7😎
I used this app to create upsell and a proper customized thank you page. They had amazing customer service and I enjoyed it.
Our support team is always here to help you 24/7😎 Thanks for your review🧐
Great app, great customer service! Vladimir was very helpful and responded to my questions fast.....
Thank you so much for your review🙏 Hope you will get a lot of sales 🤑
Your Idea of ROI from using your app is insane, you think because our store generates money on its own that you can take credit for all conversions except you only count for less than .001 percent of those conversions. also, most people clicked on the upsell by accident, and then we returned those purchases and still lost money by being charged by your app. It's pretty trash don't waste your time there are other ways to upsell. Too Expensive for the actual money it brings in.
Hi everyone at Alpine Products :)
Thank you for giving us a chance and thank you for your honest review.
I've been trying to reach out multiple times using any possible contact details I found including emails, calls, IG & contact forms but couldn't get an answer from any of your team members.
I want to address some of the points mentioned in your review:
1. We only count orders that are 100% attributed to ReConvert, this is something we're very proud of, if you have cases of specific orders that were attributed incorrectly please reach out and we will investigate such cases if identified as bugs. In such cases you'll also be compensated for such orders :)
2. About customers getting confused with the accept vs the decline buttons, we optimize for conversion so we use a "link" as the decline button, this work for some audiences that are more technical, for other less tech-savvy audiences it might be confusing.
This is what we make it look like by default:
shorturl.at/oIL38
But you can easily make it look like this:
shorturl.at/fopU9
Or even like this:
shorturl.at/nC279
to prevent any confusion from happening.
I wish you'd reach out to our support team, we could have solved everything in about 5 minutes, our support is available via live chat 24/7 and even on calls when necessary.
Please get back to me personally and let me fix the experience you've had so far with our app, I'm sure it can benefit you're business and generate extra revenue without any headaches.
Looking forward to your reply,
Eric | ReConvert CEO
Really like the whole app. It does what it says. You can make many conversations with the help of this.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care
Gives you many options to design your thank you page and really helps make more bucks. I only wished, I could manually add the upsell products for each order.
Thank you for your 5 star review. We released a new update and you can add the upsell products for each order :)
recommend this app for all sellers beginner or pro. helps a lot to attract customers to more products after they have made a purchase
Thank you for your 5 star review 👍 We hope you'll get many upsells!😎
Makes it so much easier to sell extra products
Hi!
Thank you so much for your 5* Review. When our customers express how much extra they're ReConvert-ing this makes us smile with pride! 🖤
Jordan | Customer Care
Vladimir is the best to work with! This company has great customer support from the team and very helpful. :)
Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎
realmente funciona, muy buena apliacion, la recomiendo. probablemente de las mejores que instale en mi tienda.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊
Best wishes!
Jordan | Customer Care