ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,354)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and store performance, noting marked improvements in conversion rates and revenue. They praise its user-friendly interface, customization options, and effective upselling and cross-selling features. The analytics dashboard is valued for insights into post-purchase strategies. Merchants also appreciate the responsive and helpful customer support team, which assists with setup, troubleshooting, and optimization.

September 30, 2023

Alex helped me setup everything in 10 minutes. Looking forward to what's ahead!

Attic Buy
United States
About 1 month using the app
ReConvert 💵 replied October 1, 2023

Thank you for your amazing review and feedback🙏
Our support team is always ready to help you 24/7😎

September 24, 2020

I used this app to create upsell and a proper customized thank you page. They had amazing customer service and I enjoyed it.

ThePetStands
United States
About 1 month using the app
ReConvert 💵 replied September 25, 2020

Our support team is always here to help you 24/7😎 Thanks for your review🧐

October 20, 2020

Great app, great customer service! Vladimir was very helpful and responded to my questions fast.....

2020holidaysales
United States
About 1 month using the app
ReConvert 💵 replied October 20, 2020

Thank you so much for your review🙏 Hope you will get a lot of sales 🤑

Edited October 17, 2022

Your Idea of ROI from using your app is insane, you think because our store generates money on its own that you can take credit for all conversions except you only count for less than .001 percent of those conversions. also, most people clicked on the upsell by accident, and then we returned those purchases and still lost money by being charged by your app. It's pretty trash don't waste your time there are other ways to upsell. Too Expensive for the actual money it brings in.

Alpine Products
United States
About 1 month using the app
ReConvert 💵 replied September 30, 2022

Hi everyone at Alpine Products :)

Thank you for giving us a chance and thank you for your honest review.
I've been trying to reach out multiple times using any possible contact details I found including emails, calls, IG & contact forms but couldn't get an answer from any of your team members.

I want to address some of the points mentioned in your review:
1. We only count orders that are 100% attributed to ReConvert, this is something we're very proud of, if you have cases of specific orders that were attributed incorrectly please reach out and we will investigate such cases if identified as bugs. In such cases you'll also be compensated for such orders :)
2. About customers getting confused with the accept vs the decline buttons, we optimize for conversion so we use a "link" as the decline button, this work for some audiences that are more technical, for other less tech-savvy audiences it might be confusing.
This is what we make it look like by default:
shorturl.at/oIL38
But you can easily make it look like this:
shorturl.at/fopU9
Or even like this:
shorturl.at/nC279
to prevent any confusion from happening.

I wish you'd reach out to our support team, we could have solved everything in about 5 minutes, our support is available via live chat 24/7 and even on calls when necessary.

Please get back to me personally and let me fix the experience you've had so far with our app, I'm sure it can benefit you're business and generate extra revenue without any headaches.

Looking forward to your reply,

Eric | ReConvert CEO

August 6, 2020

Really like the whole app. It does what it says. You can make many conversations with the help of this.

Kratom Extract Empire
United States
About 1 month using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

February 6, 2020

Gives you many options to design your thank you page and really helps make more bucks. I only wished, I could manually add the upsell products for each order.

Soulgifts OÜ
Estonia
About 1 month using the app
ReConvert 💵 replied February 6, 2020

Thank you for your 5 star review. We released a new update and you can add the upsell products for each order :)

February 14, 2020

recommend this app for all sellers beginner or pro. helps a lot to attract customers to more products after they have made a purchase

Mr Easy Tech
United Kingdom
About 1 month using the app
ReConvert 💵 replied February 14, 2020

Thank you for your 5 star review 👍 We hope you'll get many upsells!😎

March 8, 2024

Makes it so much easier to sell extra products

Homelyy
South Africa
About 1 month using the app
ReConvert 💵 replied March 10, 2024

Hi!

Thank you so much for your 5* Review. When our customers express how much extra they're ReConvert-ing this makes us smile with pride! 🖤

Jordan | Customer Care

May 11, 2020

Vladimir is the best to work with! This company has great customer support from the team and very helpful. :)

HighKey
United States
About 1 month using the app
ReConvert 💵 replied May 11, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

May 1, 2020

realmente funciona, muy buena apliacion, la recomiendo. probablemente de las mejores que instale en mi tienda.

Full Cursos Premium
Uruguay
About 1 month using the app
ReConvert 💵 replied April 18, 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care