Reviews (5,142)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.

Edited July 17, 2022

I have been really blown away by the Reconvert app. They were the first Shopify app to allow custom Thank You pages for different products. This is a neat feature in addition to their focus on getting an upsell after the 1st purchase with Thank you page changes. Support was also very helpful for getting our initial workflow setup. Thank you

SQAIRZ
United States
25 days using the app
ReConvert 💵 replied July 14, 2022

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎

June 2, 2023

I was finally getting ready to set up ReConvert on my store, but had a couple of questions. So I jumped on chat, and was lucky enough to have Alex show up to help me.

He went way above and beyond, helping me get a couple of funnels rolling, making recommendations, and helping me every step of the way to make sure ReConvert was properly set up to work best for my store.

I'm excited to see what it'll do, but have complete confidence going forward based on the service and expertise that was provided.

Gregory Payette
United States
25 days using the app
ReConvert 💵 replied June 6, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help and wishes you many sales😎

Edited August 8, 2023

thank you lee-ann, great service ! ;) you help me for my reconvert integration i love this app this is very usefull

Lady-chic
France
25 days using the app
ReConvert 💵 replied September 26, 2023

Thank you for your great review and feedback 🙏
Our support team is always glad to help 24/7

Edited December 7, 2023

The app adds a lot of value, and for the most part, I am very happy with it.

However recently I have not been able to edit the thank you pages. The first time I contacted support they solved the issue within the day, 1 week later the same issue happened again. I reached out to support and it has been 7 days with no updates, and I am unable to make the changes I need to optimize and generate more revenue.

Swaplanet
Greece
About 2 years using the app
ReConvert 💵 replied March 18, 2023

Thank you for your feedback.

We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.

Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.

Your input truly makes a difference! 😊

Best

Jordan | Customer Care

February 13, 2019

Thia app is crazy good for a better check out. I recommend it to everyone especially if your serious about your store!

Infamiss Apparel Online
Canada
25 days using the app
ReConvert 💵 replied March 3, 2019

Thank you for the awesome review! We hope you're seeing great results upselling on your order confirmation page :)

November 21, 2022

This APP is good. Quick and good response from customer service. Looking forward to the new feature - Report and Analytics.

Lectron
United States
25 days using the app
December 16, 2019

Great app ... makes the thank you page interactive and we get about 8% upsells right now! Minimum 100 characters.

Clothing Arts
United States
25 days using the app
ReConvert 💵 replied December 16, 2019

We appreciate your feedback 🙏

April 14, 2023

Just set up, very easy to install and immediately got some great assistance from Anastasia to change the settings to my needs!

Highvibehome
United Kingdom
25 days using the app
ReConvert 💵 replied April 20, 2023

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎

November 5, 2020

Very very smart app, everything is super easy to setup and everything is well explained. The support is also fast.

Querta
Netherlands
25 days using the app
ReConvert 💵 replied November 5, 2020

Thank you very much for your feedback 🙏Our support team is always here to help you 😎We wish you get many upsells.💐

September 5, 2021

Support was quick to assist in setting up the essentials. Alex did a thorough job, and very fast too. Thanks guys!

Luxuriantfashion
Canada
25 days using the app
ReConvert 💵 replied September 5, 2021

Thank you for your great review 🙏 Our support team is always ready to help you 24/7😎