Reviews (5,197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing store performance through automated upsells and personalized post-purchase experiences. It offers extensive customization options, user-friendly automation, and a detailed analytics dashboard. The setup is straightforward, and operation is smooth. Customer support, with team members like Riya, Alex, and Shafta, is frequently praised for their responsiveness and effectiveness.
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Ayant eu besoin de revenir à l'ancienne version de ReConvert afin de suivre correctement mon tuto pour finaliser la mise en place de ma boutique.
J'ai pû contacter Anastasia qui s'est avéré être extrèmement réactive, gentille et professionnelle dans sa façon de m'apporter de l'aide.
Je suis très content d'avoir pû bénéficier de ce service et je recommande à 100%.
Matéo Anavoizard
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Anastasia was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Super application !
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Je n'ai pas encore fini ma configuration mais j'ai eu besoin de SAV par tchat et Alex a été très compétent et très réactif !
Very kind support, thanks Saumya!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. Delighted to know Saumya helped you! She's one of our newest agents here and it means so much to her!
Always here for you 🖤
Avraham | Customer Success
Ich bin wirklich beeindruckt von Reconvert! Der Support ist einfach erstklassig - schnelle Antworten, hilfsbereit und immer freundlich. Die App selbst ist fantastisch. Sie ist unglaublich einfach zu bedienen, was für mich ein großer Pluspunkt ist. (Deutsche Version wäre noch toll :)) Die Kosten sind ebenfalls überschaubar, was sie auch für kleinere Unternehmen attraktiv macht.
Die eingebauten Umfragen sind ein großartiges Feature, und ich freue mich darauf, dass sie noch weiter optimiert werden. Ein großes Highlight ist das riesige Update, das kürzlich veröffentlicht wurde. Ich bin sehr gespannt, welche neuen Funktionen und Verbesserungen es mit sich bringt. Insgesamt eine absolut empfehlenswerte App für jeden Shopify-Shop!
Hey!
Vielen Dank für Ihre 5-Sterne-Bewertung und ich freue mich, dass Sie zufrieden sind!
Ich bin froh, dass wir Ihre Fragen beantworten konnten. Ich bin so froh, dass das Team Ihnen helfen konnte!
Immer für Sie da 🖤
Avraham | Customer Care
Great upsell app and amazing customer service aswell. Fast replys and solved every issue/question within a few minutes at most. Recommended!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Le servive est rapide et efficace. J'ai rencontré un problème avec l'application et Alex a été réactif et a su trouver une solution. J'étais à 2 doigts de noter 1 étoile. Après ce service et l'efficacité, je mets une note de 5. Merci au support et encore merci Alex :-)
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So pleased Alex was able to assist you today.
Always here for you 🖤
Avraham | Customer Success
very helpful customer service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. We'd love to know who helped you! care@reconvert.com!
Always here for you 🖤
Avraham | Customer Success
分からないことがあってもすぐにチャットで返事をしてくれる。
非常に良い。
ショップ内でも最後に追加購入される率が高い。
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
I have used ReConvert for years. It's good. It works. HOWEVER. Reconvert has made a big move to push its customers to upgrade to the new ReConvert. Do NOT upgrade.
The basic features of the app simply do not work in their current state. There are a ton of bugs. Upgrading has caused me many headaches in attempting to fix problems and find workarounds for things that worked before without any issues. Basic features simply don't work.
They rolled out this update way too early and should walk it back. When you install Reconvert there will be a large popup and banner claiming:
"A new ReConvert is available!
Upgrade to the new ReConvert now to enjoy improved performance, design and all the exciting new features we have to offer."
Save yourself the time and headache and stick with the original version.
I have sent my bugs to the dev team. Hopefully, they fix them soon. I'll update this review when they do and the "new and improved" ReConvert actually works.
Thank you for your feedback Benjamin.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
I've sent you a message in the live chat, would be great to hear from you.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care