ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,353)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and store performance, noting marked improvements in conversion rates and revenue. They praise its user-friendly interface, customization options, and effective upselling and cross-selling features. The analytics dashboard is valued for insights into post-purchase strategies. Merchants also appreciate the responsive and helpful customer support team, which assists with setup, troubleshooting, and optimization.

May 8, 2020

great app that works well. You can set up a discount at the end of checkout to bring customers back to your store.

Bushwick Music Accessories
United States
About 1 month using the app
ReConvert 💵 replied May 8, 2020

Thank you for your 5 star review 👍

December 28, 2020

Simply Amazing Application, A must have for every seller.
Special thanks to Konstantin, Answered all my questions and helped me a lot. If I can give 10 stars I will, just for the great customer service which was provided by Konstantin.

Doha Store
Qatar
About 1 month using the app
ReConvert 💵 replied December 28, 2020

Thank you so much for the review🙏

Edited September 11, 2019

in addition to the previous review, reconvert got back to to immediately , the poor performance was due to the fact the reconvert was looking at all my order, whether from shopify or from amazon and calculating performance and roi based on the total number of orders, the actual performance 4% conversion rate and generated about €80 and paid about $10 which is about 1000% in ROI

have tried emailing on a number of occasions to discuss the app as we we are not getting any success. just getting ignored and no rpely

the app looks good but im not getting any success with it at all

WatchandClockParts.com
United Kingdom
Over 2 years using the app
ReConvert 💵 replied September 10, 2019

First of all, thank you guys for the honest review, this is Eric the CEO, we'll do our best to improve and provide better customer service. I deeply apologize for any bad experience you had with our app.

I've gone ahead and checked all the times you reached out for help:
1. The first time was on the 6th of July, we answered within 4 minutes and had a conversation about improving your results from the app, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/6-jul.png?219
2. The second time was on August 21st, we answered within 10 hours but got no answer back from you, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/aug_21.png?219
3. The third time was on September 6th and we replied within less than a minute, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/6_sep.png?219

Anyway, I'll be happy to personally help you optimize your thank you page, I've sent you an email, as well as a message through messenger and gave you a call and got no answer.

Please get back to us so we can help, nothing will make us happier and it's in our best interest for you to get great results from our app.

June 26, 2024

Super schnelle Hilfe durch den Support von Ash! Mir konnte umgehend geholfen werden.

Aurera
Germany
ReConvert 💵 replied July 1, 2024

Hey!

Danke für Ihre 5-Sterne-Bewertung und ich freue mich, dass Sie zufrieden sind!

Ash ist großartig! Er versteht wirklich gut, was Kunden wirklich brauchen und ich freue mich, dass er Ihnen helfen konnte!

Immer für Sie da 🖤

Avraham | Kundenerfolg

February 20, 2023

Un gros merci à Lee-Ann, qui a été très efficace et aidante. L'application me donne entière satisfaction pour l'instant.

Pépinière Auclair et Frères
Canada
About 1 month using the app
ReConvert 💵 replied February 20, 2023

Merci pour votre avis et vos commentaires incroyables🙏 Notre équipe d'assistance est toujours prête à vous aider 😎

April 5, 2023

En av de bästa och snabbaste supportarna jag känner till! Jag fick alltid hjälp inom några minuter och alla mina frågor besvarades omedelbart.

Zula Stockholm
United Kingdom
About 1 month using the app
June 8, 2023

Lee-ann was amazing. Had been doing a lot of research on post purchase apps and this is really great!

Larry's After Hours
United States
About 1 month using the app
ReConvert 💵 replied June 8, 2023

Thank you for your amazing review 🙏 Our support team is always ready to help and wishes you many sales😎

March 23, 2022

It already helped me with my first sale, so I'm definitely going to keep it. I can't wait to see how much success this brings me.

Maple Jane's Emporium
United States
About 1 month using the app
ReConvert 💵 replied March 24, 2022

This is awesome! happy to hear it's already working for you, Good luck!

March 23, 2020

Great platform. Great support. Very delighted with the ability to customize and sell on the thank you page.

Bauhaus
United Arab Emirates
About 1 month using the app
ReConvert 💵 replied March 23, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

June 24, 2020

I started using this app and it was very easy to use and easy to learn all the gadgets. Definitely would recommend

Embolda
United States
About 1 month using the app
ReConvert 💵 replied June 24, 2020

Thank you for your 5 star review 👍