Reviews (5,142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.
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We use it on 1 store (US traffic) but not on our main one. Their pricing isn't based on revenue but on total orders. Unfortunately they even "charge" for unpaid orders which are a large % of orders in markets like Brazil which have an offline boleto system.
I pointed out this model doesn't make sense in markets such as Brazil but the question was ignored. Second time I asked they basically said tough luck. Short sighted.
EDIT: They reached out and we have agreed a workaround for boletos and installed on the 2nd store.
Hi there,
Thanks for the feedback!
As mentioned in our emails, we can definitely work out a pricing model that will work for your specific store :)
We do our best to keep our pricing fair. Please get back to us and we'll make sure you have an awesome customer experience.
And thank you for giving us a chance,
Eric | ReConvert CEO
Excelente app e atendimento nota 1000!!
muito fácil de usar e bastante útil para os negócios, ferramenta indispensável para empreendedor
perfect nothing to add except the price, to expensive for the higher plan. the free plan plan should be free until 100 orders per month
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
very responsive support! I like the way the let you customize the thank you page I recommend it 5 stars for me
Thank you so much for the review! We hope our app will help you get more sales :)
***ORIGINAL REVIEW***
This app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend.
My only criticism would be when there is an issue that needs resolving, they do not update you on the progress you have to ask and it can take a long time but in the end they do resolve it,
Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressedThis app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend
Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressed
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Ashley sure is fantastic and we love having him here!!
Best wishes!
Jordan | Customer Care
Anton was quick to replay, friendly, helpful, and professional. He answered my questions and helped me get things done and ready to launch.
Thank you so much 🎉
It was very easy to use so far and offers plenty of customizable options. The upsell page looks clean and it integrates well with my theme.
Thank you for your review of our Shopify app! We're so glad to hear that you found it to be easy to use and that it offers plenty of customizable options. We also appreciate you mentioning that the upsell page looks clean and that it integrates well with your theme.
We put a lot of time and effort into making our app user-friendly and effective, so we're glad to hear that you found it to be easy to use. We're also glad that you're happy with the customization options that we offer. We want to make sure that our merchants can create upsell pages that are tailored to their specific needs and goals.
We hope that you'll continue to use our app and that it helps you to achieve your e-commerce goals.
Sincerely,
ReConvert team
P.S. I'm glad you mentioned that the upsell page looks clean. We want to make sure that our upsell pages are aesthetically pleasing and that they don't distract from the customer's shopping experience. We also want to make sure that they're easy to read and understand.
Very good app, I love it, very easy to use, ergonomic. Working very good with shopify chechout :) I give of course 5 stars !
We appreciate your feedback 🙏
This app WORKS. If you have a lot of people flowing through your funnel, but a low conversion rate this app can add 0.5% by itself.
What an awesome review!
We're happy to hear that your thank you page works for you in terms of conversions! Thank you so much! 🙏
Perfect app, thank, low cost, performing, perfect !
I recommend it really for the coast and the powerfull of it
Thank you what an incredible review! <3