ReConvert Upsell & Cross Sell

ReConvert Upsell & Cross Sell

Reviews (5,420)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing order values through effective upselling, including post-purchase options. It features a user-friendly interface with easy setup for thank-you pages and automated follow-ups, offering extensive customization. The app integrates smoothly and updates frequently to enhance functionality. Customer support is also praised for being responsive and helpful in assisting with setup and optimization.

December 16, 2022

Super application avec un service client au top qui répond rapidement. Les upsell post achat sont vraiment bien pour augmenter l'AOV

Ultimate
France
26 days using the app
February 17, 2021

super app! support très reactif! merci Vladimir!
on peut passer l'app en francais dans les settings ce qui est un plus!

Ospin
France
26 days using the app
ReConvert 💵 replied February 17, 2021

Merci pour vos commentaires 🙏 Notre équipe d'assistance est toujours là pour vous aider 24/7😎

July 6, 2020

Love the customer support, very fast, friendly and concise. Many great designs you can put on your thank you page.

FreshenH2O
Australia
26 days using the app
ReConvert 💵 replied July 6, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

April 7, 2019

Looks promising, haven't used it as of yet. Here's hoping for success!
Will submit another review after sales.

Genlitt
United States
About 2 years using the app
ReConvert 💵 replied April 8, 2019

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

How were the sales!!!? We need an update!! :-DDDD. 5*s hopefully!!?

Best wishes!

Jordan | Customer Care

June 27, 2020

This is my second time using ReConvert for Thank You Page. It is very easy to set up and user friendly. It'd be better to have a specific page to add to the website for Tracking Orders.

Delightful Haus
Mexico
26 days using the app
ReConvert 💵 replied June 28, 2020

Thank you for your feedback 🙏

August 8, 2021

We are just getting into using the app, but already quite impressed. Setup is fairly straight forward, but the customer service is extremely impressive. Not that we expect support on a weekend, however, E-Commerce businesses are 24/7. Not only did we receive support on a Saturday, we got detailed instructions, tips and advice on how to achieve our desired outcome. Highly recommend.

F. King Golf
United States
26 days using the app
ReConvert 💵 replied August 8, 2021

Thank you for your amazing review and feedback🙏 Our support team is always ready to help you 24/7😎

December 5, 2020

ReConvert is an awesome app. I really appreciate their customer service. I used their online chat and Vladimir was very helpful. He walked me through a few issues I was having. He was super knowledgeable and got everything resolved within minutes. I have had a few apps that have zero customer service. ReConvert has been very good about customer service. Definitely a big strength of their company. Thanks Vladimir for all of your help.

WATCH ME GLOW
United States
26 days using the app
ReConvert 💵 replied December 6, 2020

Thank you so much for the review🙏 Our support team always here, day or a deep night message us, and we will help you😎

Edited July 17, 2022

I have been really blown away by the Reconvert app. They were the first Shopify app to allow custom Thank You pages for different products. This is a neat feature in addition to their focus on getting an upsell after the 1st purchase with Thank you page changes. Support was also very helpful for getting our initial workflow setup. Thank you

SQAIRZ
United States
25 days using the app
ReConvert 💵 replied July 14, 2022

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎

December 31, 2023

It is meh. It doesn't work with personalized products because you can't direct shoppers to the product page... and if you do NOT direct them to the product page you'll spend your time contacting customers manually 1 by 1 to get their customization details. The product comments do not sync to Shopify or Klaviyo. And the birthday form is pre-populated with today's date, so more than half of the 100+ submission I received were with the current date, making this feature pretty much useless also.

PaulaMax Jewelry
United States
About 2 years using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback.

We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.

Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.

Your input truly makes a difference! 😊

Best

Jordan | Customer Care

Edited December 7, 2023

The app adds a lot of value, and for the most part, I am very happy with it.

However recently I have not been able to edit the thank you pages. The first time I contacted support they solved the issue within the day, 1 week later the same issue happened again. I reached out to support and it has been 7 days with no updates, and I am unable to make the changes I need to optimize and generate more revenue.

Swaplanet
Greece
About 2 years using the app
ReConvert 💵 replied March 18, 2023

Thank you for your feedback.

We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.

Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.

Your input truly makes a difference! 😊

Best

Jordan | Customer Care