Reviews (5,284)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.
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I've just installed this app.
It's Very easy to use and to customize! I like it!
And SAV is very fast!
It seems to be a good app!
Thank you for the great review =)
Please let us know if there is anything else we can do for you and the ReConvert Team will be more than happy to assist you.
Really great app, i'm sure it will help me increase my sales, because the layot is very beautiful, and for me that's the most important!
Thank you for your 5 star review 👍 We hope you'll get many upsells!😎
More than awesome app. Free plan is complete and very usefull for beginner. The price plan is great. I highly recommend it. Vladimir is also Awesome with clear explanations
Thank you for the great review :) We build this app for all stores, even for beginners. Also our team always ready to help you :)
While the premise of the app is good, there are some things you might want to consider beforehand. The first is that you will be charged for every sale you make on Shopify, not just the ones generated by the app. They make this clear, but it is odd to take credit for something you didn't contribute to. They mention in their help docs, "We built it in a way that makes sure the ROI on the app is always positive." This leads one to believe that the ROI numbers are being artificially inflated. The other problem is specific to Printify users. There is no integration with them. If a customer buys an upsell item, it is not communicated back to Printify, leading to the customer missing part of their order. HUGE issue, lack of automation, and unbelievably time-consuming for high volume stores to check each order manually to look for upsell items. Their tagging system doesn't work either as I found out, hoping for a workaround. Hopefully, your experience is/was better than mine, but ReConvert is a pass.
Hi there, this is Eric the CEO.
First of all, thank you for the honest feedback. I tried calling your number but got no response, could you please get back to us? :)
The order editing feature is built to support Shopify, it's near impossible for us to support all other apps directly, so we expect other apps to build support for Shopify order editing (it's a basic requirement for fulfillment apps). We can reach out to Printify and ask when they're planning on supporting order editing & I'm 100% sure it's on their roadmap.
If Printify does not support order editing It's a much bigger issue than ReConvert upsells and you should be aware of this and communicate this to them. One thing you can do to solve this, for now, is to set the app to create a new order instead of adding the item to the original order (let me know if you need help with that).
To make things clear, we do not charge based on generated revenue because many of our stores are using the app for features such as birthday collectors, surveys, order tracking etc. Therefore, it wouldn't make sense for us to charge based on revenue, since these widgets don't generate any revenue.
That said, you will still get an insane ROI on the app if you set it up right, I don't mind jumping on a call and going over all the issues you have, I promise we can figure things up together
One last thing, you said that the tagging system isn't working, can you please explain what didn't work for you so we can fix it? We take bugs very seriously.
Please get back to me, I'll do my best to make sure you get a better experience with our app next time :)
Eric.
Great app for upsell amazing Customer support team would recommend to all the stores already getting more orders
Thank you for your review😎 Our support team is always here for you 24/7😎
very nice ,, they helped me a lot. one of the best app
very nice ,, they helped me a lot. one of the best app
Thank you for your amazing review 🙏
Mark hat mir bei der Einrichtung sehr geholfen und mir einige Optionen aufgezeigt, Danke dafür! Ich werde die App nun ausführlich testen, besonders gefällt mir den Funktionsumfang.
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
The amount of spamming is unheard of. You enter an endless loop of emails and follow ups from which you can't unsubscribe. It's absolutely appaling and I am also reporting this to Shopify.
Hi there,
Eric here the CEO,
Thanks for giving us a chance and I apologize for the inconvenience. I think this is just a confusion. You signed up with both your staging store and the main store and only unsubscribed from the main store, so you kept getting emails for the staging store (which is connected to the same email).
I see now that you've unsubscribed from both so you should be good to go! I also see that you're getting some amazing results with the app :)
Please get back to me so we can work out some sort of compensation and make sure we make things right with you. As Shopify store owners ourselves, it's important to us that our customers will have exceptional experience with our services.
Please get back to me:
eric@reconvert.io
+972538303878
Looking forward to talking to you,
Eric | ReConvert CEO
I had a question and Alex was very helpful and positive! Looking forward to getting my ReConvert funnel fully set up and running! :)
That's great to hear! We're so glad that you found Alex to be helpful and positive. We appreciate Alex's willingness to go the extra mile to help our customers succeed.
We put a lot of time and effort into making sure that our customer service is top-notch, so we're glad that you found Alex to be responsive and helpful. We want to make sure that our customers have a great experience using our app, and we appreciate Alex's willingness to help our customers understand how to use the app effectively.
We're also glad to hear that you're looking forward to getting your ReConvert funnel fully set up and running! We hope that you'll find it to be a valuable tool for your business.
Great app! Love the fact that they implemented the one click upsell feature, that makes the app much more valuable for sure. Just go for it!
Thank you for your great review and feedback🙏 Our team is always here to help 24/7😎