Reviews (5,143)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.

February 21, 2020

Really good app! And the developers help you with everything! I needed some help with some code and they fixed it within 15 minutes.

Myth Of Asia Deutschland
Netherlands
About 2 hours using the app
ReConvert 💵 replied February 21, 2020

Thank you for your review. Our support team is always here to help you 24/7😎

August 11, 2020

Esta bastante buena la aplicacion, tiene muchas funciones utiles para tu tienda que ayudaran a aumentar tus ventas

Gamali Jewelry
United States
About 2 hours using the app
ReConvert 💵 replied August 11, 2020

Gracias por tu reseña. Esperamos que obtenga muchas ventas.

February 2, 2024

Wont upgrade shopify acct to use. Not useful for stores that are trying to grow but dont have the sales yet to upgrade to plus

Jones & Co. Leatherworks
United States
About 1 hour using the app
ReConvert 💵 replied March 3, 2024

Hi there

I'm sorry to hear you feel the app required you to upgrade to Shopify Plus and deleted the app after 1 hour. It's a shame to see you go and I can assure you that it is not the case that one requires Shopify Plus to use ReConvert. ReConvert provides post-purchase and thank you page upsells that are some of our best converting widgets.

We have been unable to locate your account via the information provided.

I wish you would reach out to our amazing support team that is available 24/7 for you instead of writing a bad review on the app store.

Our email is care@reconvert.com - please put 'Jordan' in the email subject and I will personally look to help you to sort this out and see if we can get it working for you.

In the meantime, we'd appreciate it if you updated your review.

Jordan | Customer Success Manager

February 2, 2019

It works very well! You can customize the thank you page using the Shopify standard checkout. I suggest this app

TuttoWow
Italy
About 2 hours using the app
ReConvert 💵 replied March 3, 2019

Thank you for your review! We really worked hard to allow upsells with the native Shopify checkout on the thank you page!

November 14, 2023

Great support. Fast and helpful

J.P Anthony Williams
United States
About 1 hour using the app
ReConvert 💵 replied November 15, 2023

Thank you for your review. Our care team is always here to help you.

December 20, 2023

Alex was ABSOLUTLEY AMAZING he helped me through the whole set up process, the app is amazing cant recommended enough after searching through so many

Spencer and stone
Australia
About 1 hour using the app
ReConvert 💵 replied December 28, 2023

Thank you for your amazing review and great feedback🙏
Our support team is always ready to help 😎

February 22, 2023

Lee Ann est très utile et disponible, merci beaucoup à vous ******************************************************

michel-bgr
France
About 1 hour using the app
May 21, 2021

Just set up ReConvert today, took 15 mins and everything is working flawlessly. Messaged support for help on one thing and Anton helped us get it sorted right away. Excited to see the results we can generate from this post purchase app!

Zero Waste MVMT
Canada
About 1 hour using the app
ReConvert 💵 replied May 21, 2021

Thank you for your review and feedback. Our support team is always ready to help 24/7😎

June 9, 2023

Customer service is top-notch!!!! Anastasia took care of everything, getting the app set up and getting us started. We are so excited to see what this app can do for our AOV for sure and will update everyone on our experience as we go!!!! Thanks for the help Anastasia, keep up the great customer service!

Small Town Wreath Shop
United States
About 1 hour using the app
ReConvert 💵 replied August 8, 2023

Thank you for your review of our Shopify app! We're so glad to hear that you were impressed with our customer service.

Anastasia is one of our amazing customer service representatives, and we're so glad that she was able to help you get set up with our app. We know that customer service is important, and we're committed to providing our merchants with the best possible experience.

We're also glad to hear that you're excited to see what our app can do for your AOV. We believe that our app can be a valuable tool for any Shopify merchant who is looking to increase their sales and boost their store.

We'd love to hear about your experience using our app as you go. Please feel free to reach out to us if you have any questions or concerns. We're always here to help.

Thank you again for your review! We hope you continue to use our app and that it helps you to achieve your e-commerce goals.

October 17, 2023

Haven't used the app as yet but based on the initial interaction with very helpful support staff Alex. My 1st impressions is a very positive one. I will be using this app for a long time to come if this is the service level of all support staff. Very well done. You need more staff like him. Just Saying. Ohsaucy

Oh Saucy
United Kingdom
About 1 hour using the app
ReConvert 💵 replied October 21, 2023

Thank you for your amazing review and feedback🙏
Our support team is always ready to help you 24/7😎