Reviews (5,282)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

May 22, 2023

The setup support has been outstanding from Alex. I've been getting detailed responses with screenshots for my questions.

Tiege Hanley
United States
About 2 hours using the app
ReConvert 💵 replied June 17, 2023

We're thrilled to hear that you've received outstanding setup support from Alex! It's great to know that Alex has been providing detailed responses to your questions and even including screenshots to assist you. We strive to offer comprehensive and helpful support to ensure a smooth setup process. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help you every step of the way!

August 10, 2021

I found out about Reconvert today and I needed help clarifying so many things! I went onto live chat and spoke to Alex and he was AMAZING! He helped me understand every little detail and I am so happy with his customer service. He made the process so easy. I may have asked a few things twice but he was so patient with me. I really appreciated that. The app itself is amazing! What a wonderful idea and I cannot wait to get the ball rolling!

Le Marz Fragrances
Australia
About 2 hours using the app
ReConvert 💵 replied August 13, 2021

Thank you for your amazing review and feedback🙏 Our support team is always ready to help you 24/7😎

September 30, 2018

We've created a Branded Thank You Page, that looks great and boosts user engagement, highly recommended app!

awonna.net
Israel
3 days using the app
ReConvert 💵 replied March 4, 2019

Thank you for your review! We're happy to hear you boosted your customer engagement using the social sharing buttons on your order status page!

September 29, 2023

Not shopify plus,the use of functionality is very restricted,whether or not the orders traded through this app are charged a monthly basic service fee,compared to other apps of the same type of upsell to be a lot more expensive,do not recommend!

SHINE HAIR
China
3 days using the app
ReConvert 💵 replied April 18, 2024

We’re truly sorry to see your experience didn’t meet expectations 😔

We take your feedback seriously and would appreciate the chance to address your concerns.

Could you please contact me at care@reconvert.com with "Jordan" in the subject line?

We’re here to help and eager to learn what we could do to turn this into a 5-star experience, which is always our aim. 😊

Best wishes

Jordan | Customer Care

February 2, 2022

Super easy to use and the integrated youtube videos that show you how to do everything really help!! Support is great as well.

Requip'd
United States
About 2 hours using the app
ReConvert 💵 replied February 2, 2022

Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎

September 26, 2022

Love this app. Everyone has been so helpful; I highly recommend this app for any new store owner. Love it!

Moody Fitzs Boutique
United States
About 2 hours using the app
ReConvert 💵 replied October 25, 2022

Thank you for your great review and feedback🙏 Our support team is always ready to help 😎

May 14, 2020

muy buena app !!!!!!! muy buena atención! Konstantin atiende perfecto . 100% recomendable. no duden

Labelle™
Chile
3 days using the app
ReConvert 💵 replied May 14, 2020

Gracias por sus comentarios 🙏 Nuestro equipo de soporte siempre está aquí para ayudarlo 24/7

May 23, 2022

This is unbelievable because it lets you customize everything. They thought about every step of the process... it just works so perfecly - Error-less flawless and full control! This app will pay for itself with RELEVANT upsells...!!! Thanks guys

Israel Remotes
Israel
About 2 hours using the app
ReConvert 💵 replied May 26, 2022

Thank you for your amazing review and feedback🙏 We wish you many sales😎

October 23, 2021

This app makes me surprised! I can accept quick response from supporter. I can customize some content easily.

ORYZAE
Japan
About 2 hours using the app
ReConvert 💵 replied October 24, 2021

Thank you for your great review🙏 Our team is always here to help 24/7😎

May 19, 2022

I've tried a few apps for post-purchase upsells, and they all left me wanting. ReConvert's Upsell & Cross Sell, on the other hand, has so much amazing functionality, I can't imagine it NOT working for everyone out there. Yes, that means it has a learning curve, but thankfully their tech support more than makes up for it. Alex helped me out, and he absolutely knocked it out of the park with quick answers and instructions to get me squared away almost immediately. I don't have any friends that have Shopify stores, but if I ever do find any, I'll recommend this app to them. Thanks, ReConvert team!

Bullet Bouquets, Inc.
United States
About 2 hours using the app
ReConvert 💵 replied May 19, 2022

Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7😎