Reviews (5,146)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.
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tres bon support client , j ai eu un porbleme et il a ete regle dans les 5min.
Great Customer Services. Alex was really nice and polite and answered all my questions pretty clearly
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
The customer service I experienced was fast, helpful, and knowledgeable. I appreciate the quality of care shown to me.
Thank you for your great review🙏 Our team is always ready to help you 24/7😎
Es una estafa dice q hay plan gratis pero t quieren hacer pagar 799 euros al mes el soporte cada vez que escribes te cambia el gexto automaticamente para poner cosas extrañas
We’re truly sorry to see your experience didn’t meet expectations 😔
We take your feedback seriously and would appreciate the chance to address your concerns.
Could you please contact me at care@reconvert.com with "Jordan" in the subject line?
We’re here to help and eager to learn what we could do to turn this into a 5-star experience, which is always our aim. 😊
Best wishes
Jordan | Customer Care
The one star is because they keep emailing me even though I deleted the app as it wasn't what I was after. I asked them to remove me off their database and tried to unsubscribe but continue to get sent emails. Very bad practice! Update: now they have seen my review the messaging has got worse to the point of stalking! They have sent me messages via Facebook, my website chat and WhatsApp asking me to remove my review. Do they not realize the reason they got the 1 star review was because of all the messaging in the first place?!
Hi there,
Thank you for the honest review, I apologize for the inconvenience. We strive to provide excellent customer support, but our company is built by people, and people sometimes make mistakes.
We made a huge mistake with the way we treated you so I wanted to reach out personally to apologize.
If there is anything we can do to get you to give us another chance or make things right please feel free to message me directly at eric@reconvert.io
Good luck with your store, and I'm here if you need me,
Eric | ReConvert CEO
J'ai voulu mettre l'application et depuis je n'ai plus de popup panier. Du coup impossible pour les gens de faire une conversion. Ne mettez surtout pas cette application.
I wanted to put the application and since I have no more popup cart. So it's impossible for people to make a conversion. Do not put this application.
Mise à jour le 1er décembre 2022.
Nous voyons que vous utilisez toujours l'application et il semble que tout va bien, mais nous ne pouvons toujours pas obtenir de réponse de votre part, veuillez nous répondre afin que nous puissions voir s'il y a toujours un problème.
Sinon, merci de mettre à jour/supprimer cet avis :)
Hâte de vous entendre,
Éric.
Bonjour à tous,
Merci pour votre avis. Je m'excuse pour le dérangement :)
Nous avons essayé de vous contacter plusieurs fois pour comprendre le problème, nous avons envoyé des e-mails, soumis des formulaires via le site Web, essayé de vous contacter via Instagram et Facebook et même essayé de vous appeler.
Nous serons plus qu'heureux de résoudre le problème pour vous une fois que vous nous aurez recontacté. S'il vous plaît, revenez vers moi et réglons le problème pour vous afin que vous puissiez commencer à générer plus de revenus dans votre magasin !
Éric | ReConvert PDG
Ashley was very helpful. Very fast response with thorough instructions. I'm excited to use the app and to check it out.
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Must have app! Support 24/7 in anything you need. I will use it in future.
And its easy to use. Selling more with this app
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 😎
Rápidos y concisos genial, espero que puedan ofrecer más detalles en soluciones prácticas para ventas, así aumenten su valor como aplicación
Gracias por tu reseña. Haremos todo lo posible para mejorar la aplicación😎
We've been using the Reconvert app and this is by far one of the best apps we've ever used. Their support is also very responsive. Highly recommended!
Thank you for your review of our Shopify app! We're so glad to hear that you've been enjoying it and that you're finding it to be one of the best apps you've ever used.
We're also glad to hear that you're happy with our customer support. We have a team of experienced and knowledgeable agents who are available 24/7 to help with any questions or concerns. We're committed to providing our merchants with the best possible support, so that they can focus on growing their businesses.
We're always looking for ways to improve our app, so your feedback is valuable to us. We hope you continue to use our app and that it helps you to achieve your e-commerce goals.
Thank you again for your review!