Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, effective upselling features, and unique "Thank You" page creation. They appreciate its flexibility, valuable analytics, and customization options for tailoring upsell offers. The app's customer support team is praised for their quick and knowledgeable help. Merchants report increased average order value and conversions, with some noting significant sales boosts after integration. The app's post-purchase upsell capabilities are recognized for immediate revenue generation.

March 4, 2024

With over 2500% ROI it's absolutely worth the investment to have this on our store!

Thomas K. Carpenter books
United States
Over 1 year using the app
ReConvert 💵 replied March 6, 2024

Amazing to see how your store is truly harnessing the power of ReConvert technology!

Thank you so much for your 5* Review! Always here for you! 🖤

Jordan | Customer Care

Edited May 9, 2024

Do not recommend
By installing the app you agree to let the company charge you for orders that they have not contributed to by increasing their payment tier, and will then charge you for orders they have generated on top of this in commission. Example: If your the amount of STORE orders goes above the $4.99 monthly fee you will be charged for the next package up whether the app has created any upsell purchases or not. If it does you will also be charged commission on those upsell purchases. They seem to think they have the right to a higher portion of your profits just for having the app merely appear on your post purchase thank you page even if customers don't buy anything extra from it.

EliteFlare
United Kingdom
8 days using the app
ReConvert 💵 replied May 5, 2024

Hi there S,

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I've been trying to call and email you but got no answer.

I really want to solve this issue for you.

Avraham | Customer Success Manager

May 28, 2024

setup was easy peasy lemon squeezy... also it helped that Alex was on hand to squeeze the lemons out of it! Thanks Alex!

ZamZam Sg
Singapore
7 days using the app
ReConvert 💵 replied May 29, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. Alex is great!!

Always here for you 🖤

Avraham | Customer Success

February 15, 2024

I am getting very good conversions via upsells in my Shopify store since I began using Reconvert. It's totally worth it, highly recommended.

HuesAndTonesBooks
India
Over 1 year using the app
ReConvert 💵 replied February 23, 2024

That's fantastic to hear! We're thrilled that ReConvert has helped you achieve impressive upsell conversions on your Shopify store. Your success is our top priority, and we're committed to providing you with the tools and support you need to continue thriving. Thank you for recommending ReConvert – it means the world to us! If you ever have any questions or need assistance, please don't hesitate to reach out. Here's to even more success ahead!

May 8, 2024

Super helpful with amazing support. Ash and Alex were both super helpful getting the app setup and helping me understand what was going on. Highly recommend

Growerly
Australia
About 18 hours using the app
ReConvert 💵 replied May 15, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always - Ash and Alex are indeed a great team! Their passion for helping our customers is incredible.

Always here for you 🖤

Avraham | Customer Success

February 17, 2024

Support is super helpful, will analyze what could be improved in your funnels and let you know what are the highest converting options. Can only recommend this app

Saratily
Switzerland
About 1 month using the app
ReConvert 💵 replied February 23, 2024

We're delighted to hear that you've found our support team to be super helpful! Providing personalized assistance and insights to optimize your funnels is always our priority. We're dedicated to helping you achieve the highest possible conversions and are thrilled to have your recommendation. If there's anything else we can assist you with or if you have any suggestions for further improvements, please don't hesitate to let us know. Thank you for choosing our app, and we look forward to continuing to support your success!

March 22, 2024

I had barely started looking into the notification before Alex popped into the chat and offered assistance. Come to find out the notification was due to a glitch and all systems were running smoothly. Even still, Alex offered some optimizing suggestions to the funnel that i had created and even implemented them for me. Thanks for having such a responsive customer service.

Make It Jazi
United States
About 14 hours using the app
ReConvert 💵 replied March 24, 2024

We are delighted that you are enjoying and benefiting from ReConvert.

Alex is one of our most technically-gifted support agents!

Here's to many more years maximizing your revenue! 🥂

Always here for you 🖤

Jordan | Customer Care

April 30, 2024

Helpful support . They gave me some suggestions on how to improve my upsell and implemented it. Alex was very helpful.

Sundotion
United States
7 days using the app
ReConvert 💵 replied May 2, 2024

Thank you for your 5* review - it means the world to us!

Always here for you 🖤

Jordan | Customer Care

March 14, 2024

We were charged for the app that we never used or authorized. We ask for an immediate refund for the amount charged without our authorization.

BUYSALESMY
Portugal
Over 3 years using the app
ReConvert 💵 replied March 17, 2024

Hi!

Apologies for the experience you've had with our app so far. More than happy to look into this for you - much more helpful and quicker to resolve problems by visiting our 24/7 live chat support.

I'll be happy to assist you personally, so please reach out and ask for me and I'll do my best to assist (if I'm not on during the time you reach out, I'll come back to you when I am!)

Jordan | Customer Care

EDIT:- It is impossible for the ReConvert App to charge without prior approval. I tried reaching out to solve your issue via email and phone but got no reponse.

Would you please get back to me so we can solve your issue, I promise we can solve this for you :D

April 18, 2024

Good performance, realy lifting the AOV of orders. Very good support. Keep up the good work , guys. Thx.

Military Shop
Romania
14 days using the app
ReConvert 💵 replied May 2, 2024

Thank you for your 5* review - it means the world to us!

Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!

Always here for you 🖤

Jordan | Customer Care