Reviews (5,282)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.

April 19, 2024

App works great, support is very helpful. Thank you Ash for your help!

PharmaFoot
Canada
5 months using the app
ReConvert 💵 replied May 2, 2024

Thank you for your 5* review - it means the world to us! Ash is one of our best agents and we're proud to have him!

Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!

Always here for you 🖤

Jordan | Customer Care

April 30, 2024

Great plugin. It helps us sell more units and products. Alex was very helpful in guiding us. Customer support is top-notch.

TopVentas.cl por ECOMFANS SpA
Chile
3 months using the app
ReConvert 💵 replied May 2, 2024

Thank you for your 5* review - it means the world to us!

Always here for you 🖤

Jordan | Customer Care

February 15, 2024

I am getting very good conversions via upsells in my Shopify store since I began using Reconvert. It's totally worth it, highly recommended.

HuesAndTonesBooks
India
Over 1 year using the app
ReConvert 💵 replied February 23, 2024

That's fantastic to hear! We're thrilled that ReConvert has helped you achieve impressive upsell conversions on your Shopify store. Your success is our top priority, and we're committed to providing you with the tools and support you need to continue thriving. Thank you for recommending ReConvert – it means the world to us! If you ever have any questions or need assistance, please don't hesitate to reach out. Here's to even more success ahead!

March 27, 2024

Great Customer Support by Vladimir. He helped me in no time and made my life so much easier.
Fantastic app, as well!

MagnoTime™
Portugal
2 months using the app
ReConvert 💵 replied April 2, 2024

Thank you for your 5* review - it means the world to us!

Vladimir sure is super!

Always here for you 🖤

Jordan | Customer Care

May 25, 2024

Anastasia went above and beyond to help me with my store. Great service and much appreciated!

Wishwell
United Kingdom
About 1 month using the app
ReConvert 💵 replied May 27, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. So proud of the team as always - Anastasia is great!

Always here for you 🖤

Avraham | Customer Success

February 21, 2024

Alex has provided great assistance and help while we explored the app and looking for loopholes that we did not understand. Great customer service and looking forward to use the app better with their help!

twoplus Fertility SG
Singapore
About 2 months using the app
ReConvert 💵 replied February 23, 2024

Thank you for your review. Our team is always here to help 24/7 and we wish you many sales.

August 12, 2024

Estupendo Alex, como siempre, atento, amable y atento y siempre con ganas de prestar sus servicios.

Four Beauty
Spain
15 days using the app
ReConvert 💵 replied August 14, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Alex was able to assist!

Always here for you 🖤

Avraham | Customer Success

December 18, 2023

Great App and very fast, responsive, and helpful customer service, especially Anastasia has helped me and my team tremendously Thank you!

flawluxe
Germany
9 months using the app
ReConvert 💵 replied December 31, 2023

Thank you so much for your kind words! We're thrilled you find ReConvert a great app and that our customer service has been fast, responsive, and helpful.

Anastasia is one of our superstars, and we're so happy to hear she's been tremendously helpful to you and your team. We strive to provide excellent support and ensure our users have a smooth experience, so it's wonderful to hear we're achieving that.

If there's anything else we can do to support you or your team in the future, please don't hesitate to reach out. We're always here to help you make the most of ReConvert and achieve your e-commerce goals.

December 31, 2023

It is meh. It doesn't work with personalized products because you can't direct shoppers to the product page... and if you do NOT direct them to the product page you'll spend your time contacting customers manually 1 by 1 to get their customization details. The product comments do not sync to Shopify or Klaviyo. And the birthday form is pre-populated with today's date, so more than half of the 100+ submission I received were with the current date, making this feature pretty much useless also.

PaulaMax Jewelry
United States
About 2 years using the app
ReConvert 💵 replied April 18, 2024

Thank you for your feedback.

We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.

Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.

Your input truly makes a difference! 😊

Best

Jordan | Customer Care

June 5, 2024

Great app, great customer service. Alex and the rest of the support team have been so quick to answer questions.

Trash Panda Disc Golf
United States
About 20 hours using the app
ReConvert 💵 replied June 9, 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad we were able to answer your questions. I'm so glad Alex and the rest of the team were able to assist you!

Always here for you 🖤

Avraham | Customer Success