Reviews (5,283)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and enhancing store performance with features like automated upsells and personalized thank-you pages. They praise its user-friendly interface, customization options, and detailed analytics for optimizing post-purchase strategies. The customer support is particularly appreciated for its responsiveness and effectiveness in resolving issues quickly, making it a valuable tool for improving customer engagement and generating additional revenue.
Refine
-
By rating
Riya was super helpful, friendly, thank you for your support! Everything works well!
Vi har lige hentet appen og det er lige med at finde rundt i hvad den helt præcis kan, men der er utrolig mange video-guides og så er deres support HELT FANTASTISK! Vi har haft kommunikation med Saumya og hun er simpelthen så hjælpsom og hjælper med at lave nogle forslag så vi kan arbejde ud fra dette. Er spændt på at se hvad appen kan på vores shop.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Saumya was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
I'm very satisfied. It has helped me increase my sales a lot. The support team is very fast and enthusiastic, solving the problems I encountered.
Thank you for your wonderful review and great feedback🙏
Our support team is always ready to help 😎
Happy with it so far. Having live support wa a big bonus. The prompt assistance was something i greatly valued. Thanks Alex!
Thank you for your 5* review - it means the world to us! Alex is great!
Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!
Always here for you 🖤
Jordan | Customer Care
The support was awesome, Alex was very thorough and quick and provided screenshots with every answer.
Merci pour votre incroyable avis et vos excellents commentaires🙏
Notre équipe d'assistance est toujours prête à vous aider 😎
TRès bon support d'aide merci :)
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Was there anyone in particular who helped you? Let us know! care@reconvert.com
Always here for you 🖤
Avraham | Customer Success
Ottimo servizio di assistenza preparato in tutto. (Saumya)
Hey!
Thank you for your 4* review and I'm pleased you are happy!
Glad Saumya was able to assist!
What could we do to make this a 5* experience for you - let us know (care@reconvert.com)
Always here for you 🖤
Avraham | Customer Success
Great support from the team at REconvert!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. So proud of the team as always. Was there someone specific who assisted you?! (care@reconvert.com)
Always here for you 🖤
Avraham | Customer Success
I just installed the app. So far it's been as advertised but more than anything. I appreciate the customer service I received from Alex, one of their "help desk" employees.
I'll see how the app actually performs moving forward and update/add a new review again
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. So proud of the team as always - Alex is great!
Always here for you 🖤
Avraham | Customer Success
Do not recommend
By installing the app you agree to let the company charge you for orders that they have not contributed to by increasing their payment tier, and will then charge you for orders they have generated on top of this in commission. Example: If your the amount of STORE orders goes above the $4.99 monthly fee you will be charged for the next package up whether the app has created any upsell purchases or not. If it does you will also be charged commission on those upsell purchases. They seem to think they have the right to a higher portion of your profits just for having the app merely appear on your post purchase thank you page even if customers don't buy anything extra from it.
Hi there S,
Sorry you seem to have had some issues with the app!
I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)
I've been trying to call and email you but got no answer.
I really want to solve this issue for you.
Avraham | Customer Success Manager