Reviews (5,142)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and improving store performance with features like personalized thank-you pages and automated follow-ups. It's praised for its user-friendly interface that simplifies setting up post-purchase upsells and customization. The app also provides valuable analytics and smooth performance. Customer support, with staff members like Riya, Alex, and Shafta, is noted for being responsive and effective.

November 2, 2020

Brilliant app! Love the customisation options, it's so versatile and meets all our needs! Vladimir was very quick to help with our questions and helped us set-up triggers for different orders. Very happy so far :)

ADKN
United Kingdom
Over 3 years using the app
ReConvert 💵 replied November 2, 2020

Thank you so much for your review🙏 Our support team is always here to help you 24/7😎

May 25, 2023

Alex很专业,帮我解决了问题,很有帮助,也很有耐心,非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢非常感谢

noxfan
China
Over 3 years using the app
ReConvert 💵 replied June 17, 2023

感谢您的精彩评论和反馈🙏我们的支持团队随时准备提供帮助😎

Edited June 16, 2024

So far, very easy to use and already have seen results. People really do interact with it and some take advantage of it. It offers more than just discounts. It can collect info like "why did you buy this" and people's birthdays for marketing. The customer service has been excellent as well. I'm using the free version so far and as my store scales with this, paying for it is a no brainer.

Also, Alex helped me adjust my store not to collect shipping within a few seconds. Awesome customer service. Lots of apps don't have 24/7 customer service.

Iceland Coolers
United States
Over 3 years using the app
ReConvert 💵 replied March 21, 2021

Thank you for your review, our team always here to help you :)

November 24, 2020

This is a fantastic app with great helpful support. It easily pays for itself and more. A no brainer.

Unbound Merino
Canada
Over 3 years using the app
ReConvert 💵 replied November 25, 2020

Thank you very much for your feedback 🙏 Our support team is always here to help you 24/7😎

July 27, 2023

Great app that increases revenue and also with fast and reliable customer service. Thank you guys!

The Sense of Doubt
Germany
Over 3 years using the app
ReConvert 💵 replied August 8, 2023

Thank you for your kind words! We're so glad that you're finding ReConvert to be helpful and that you're happy with our customer service.

We put a lot of time and effort into making sure that our app is effective and user-friendly, so we're glad that you're finding it to be easy to use and that you're happy with the results. We also want to make sure that our customers have the support they need to use our app effectively, and we appreciate your feedback about our customer service.

We're also glad to hear that you're seeing some good results with our app. We're always working to improve our app, and we appreciate your feedback.

Thank you for your business! We hope to continue to be a valuable resource for you and your business.

July 5, 2022

Fantastic app, and great customer service. Very easy to install. Would highly recommend to other shopify merchants

Celebrity Waist Trainers
Ireland
Over 3 years using the app
ReConvert 💵 replied July 5, 2022

Thank you for your amazing review🙏 Our support team is always ready to help 24/7 😎

November 13, 2020

I just installed it and so far it seems very easy to set up and use. Each section has it's own explanation video. It also provides various options to change the look. I also used the chat button and got a response pretty soon.

Almaarie
United Kingdom
Over 3 years using the app
ReConvert 💵 replied November 13, 2020

Thank you so much for your review🙏We tried to make the instructions as clear and useful as possible💐 Our support team is always here to help you 24/7😎

November 11, 2020

I like this App a lot for Post Purchase Upsells. Interface is easy and overall experience very smooth.

BeautyTrendings
Austria
Over 3 years using the app
ReConvert 💵 replied November 12, 2020

Thank you so much for your review🙏 We've created it for your convenience.

May 2, 2020

Just had a nice chat session with Anton who has been very patient and supportive of our new store build, and first time using ReConvert. In other cases studies using this he says, "We built it in a way that makes sure the ROI on the app is always positive, most stores have an ROI of 400-2000% on ReConvert!" That's a BOLD BIG statement and I can see why--- as a post-purchase, the customer is already sold (literally) on the purchase and are already hot/warm leads. Today is day 1 of use, and too soon to say anything about it thus far, but support has been very helpful and knowledgeable in giving constructive criticism and immediate actionable feedback. Thanks!

UVCleanHealth
United States
Over 3 years using the app
ReConvert 💵 replied May 2, 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

Edited October 16, 2019

Downloaded a week ago and already made a few upsell orders. Nice thing is other apps were slowing the process of checking out so upselling at the thank you page seems to be converting a lot better (customers already purchased).

simplilyco.com

Simplily Co
United States
Over 3 years using the app
ReConvert 💵 replied October 17, 2019

Thank you for your review! We always ready to help!