Reviews (446)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for effectively recovering abandoned carts, significantly boosting sales. It features customizable tools like abandoned cart emails, exit intent pop-ups, and persistent cart functionality. Merchants appreciate the ease of setting up multiple follow-up emails and the immediate effectiveness post-installation. The customer support is noted for being fast and efficient, contributing to a positive user experience.

May 9, 2018

does not work, the customer servie was very slow

Dnd Exe
New Zealand
19 days using the app
April 9, 2018

Was excited about this app and spent a few hours getting the cart recovery email set up. Next day, it had reset itself and we had to do it again. Also couldn't import past abandoned carts. Emailed support and they asked for more info which we provided the next day, but haven't heard anything in the 11 days since except the auto-close ticket. The app has reset itself again and we now have the ...

T8 Run
Hong Kong SAR
17 days using the app
December 15, 2017

does not import emails properly does not allow you to manually import items poorly made

Accentdeals
United States
16 days using the app
February 26, 2018

Had this app for just over a week, and at first it was working perfectly and recovered 2 abandoned carts for me. I added my email under the bcc so I could be confident and know for sure that emails were being sent since I was paying for the app at the end of the day! After a couple of days using this app, I stopped receiving emails and emailed support which replied back to me within 24 hours ...

Andreiaboutique
United Kingdom
15 days using the app
February 8, 2018

I'm just trying to send a test mail to my self and receive nothing also i'm trying to aks for support since 2 days ago nobody says nothing.

Originalship
Canada
4 days using the app
July 13, 2017

It would be fine if this app would simply not work. But it does and it does it other than described - and this is a big problem. We installed it and had several hassles with it. Then it started to import our abandoned checkouts, but only some of them. The next day it imported more and more and also the ones, we already sent an E-Mail before or that were already recovered, some of them older than ...

Uhrwerk Berlin
Germany
3 days using the app
March 14, 2017

one of the worst apps ever. first i recover few orders from shopify after 2-3 days i install the app and the next day i receive an email said that i recover 3 sales with their app , obviously they read the data from shopify.... next they have to setup timer when to send the first email, and when you go before 00 it count as minus, when i ask what is this or if it can send the email in minutes ...

Chloe Adeline
United Kingdom
2 days using the app
April 29, 2018

Unfortunately it doesn't work. I had one abandoned cart today about 3 hours ago and the dashboard for this app never refreshed to show any orders at all even though the email address was listed in my own admin.

Andreabonelli
United States
2 days using the app
July 29, 2017

The app does not seem to work no email received tested it a number of times. A pity really. Thanks Mark. www.learnyogaathome.co.uk

Learn Yoga At Home
United Kingdom
About 22 hours using the app
March 19, 2017

Great App Which is not working at all.
Don't even waste your time with this cose all reviews are fake!!

Gym Sharks Com
United Kingdom
About 13 hours using the app