RecoverMyCart , 436 reviews

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in recovering abandoned carts, noting it significantly boosts sales. It's praised for its ease of setup, user-friendly interface, and customizable email templates. Merchants appreciate the automatic email sending and multiple follow-up features, reporting high recovery rates, with some noting over 40% cart recovery. The app is also recognized for its high email delivery rate, return on investment, and quick, efficient customer support. The monthly fee is seen as cost-effective given the increase in recovered sales.

Edited August 20, 2020

The persistent cart function is missing and cannot be used. No one responded to the email to the customer service. Very bad experience. I hope I can reply to my question.

PopVictoria
China
6 months using the app
Marsello replied August 27, 2020

Hey, thanks for your review. We've tried a couple of times to reach out to you but we're not sure you're seeing our emails. From the looks of things, you can't create a customer account from your store - The persistent cart feature uses the customer account to show their cart when they are logged in on different devices. If you enable customer accounts, it should work.

January 6, 2017

We started off slow with Abandoned Cart and now we have just expanded what we trust them with. Great service and excellent support, stunning interface that makes campaigns so easy, really pleased with the service and some excellent results. Could do with glitch reporting.

Istome Co Uk
United Kingdom
Over 3 years using the app
September 1, 2016

I love this app. Wish I had discovered it before --- thanks to Shopify's support chat I learned about it. Thanks! I highly recomend it.

Nuubia
United States
Over 3 years using the app
Edited November 8, 2018

At the beggining, I had some issues with the app and the support team knew how to solve the problem. The app is working properly now. I recommend this app!

Light And Bubble
Switzerland
About 1 year using the app
June 12, 2016

The functionality looks good but I can't change the email address for test emails...

Speedometerofficial
United Kingdom
Over 1 year using the app
Edited July 30, 2019

YOU GUYS ARE GREAT
<333333

Thank you

always,

best regards bb

MidnightBoutique
Switzerland
5 months using the app
December 29, 2016

Clean interface and easy to use. I've had some good success in order recovery with this app

Grace Parkour Clothing
United States
About 1 year using the app
September 14, 2018

I use this app to recover sales and so far it has recovered approx. $87 in sales. It is relatively simple to use but I wish I can open and revise more than on store at a time. When I have more than 1 store open it gets all mixed up and changes out the logos and sometimes it changes out the font size and I can't change it back.

yoga-supreme.com
Canada
5 months using the app
May 24, 2019

Very easy to use and navigate. Very good app! Would recommend to anyone that wants some extra sales!

My Kids Learning Zone
United States
3 months using the app
October 25, 2017

pls give option to setup email server, to avoid email going to promotion/spam/junk folder.

Bestjewelstore
Vietnam
6 months using the app