RecoverMyCart , 441 reviews

Overall rating
Counts per rating level
  • 84% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its effective cart recovery features, leading to increased sales. It's praised for its ease of setup, customizable email templates, and automatic email sending. The ability to send multiple recovery emails and include product images are standout features. Many report significant return on investment and appreciate the responsive support team.

May 16, 2019

The good:
Very nice and easy to use interface.
Very well thought out settings.

So why 2 stars...? The email delivery rate is well below acceptable levels.
all emails were set with a bcc and I have found non-delivery issues daily.

The proof is in the stats- in the 30 days I had switched from the basic Shopify cart abandonment, my recovery rate went from 14% to 9%.

Too bad- because the email look cleaner and have the ability to try to recover with more than one email would be nice.
United States
Almost 5 years using the app
Marsello replied May 17, 2019

Thanks for bringing this to our attention with your review. It is very strange that your recovery rate went down. It usually goes up after the switch!
We would love to work with you to get this up past 14%. We are looking into your account with us to see what's going on and will be in touch via email soon.

September 13, 2019

The app stopped working and there's no way to contact support. The email gets returned and their website offers no options.
We used to love it before that. I hope it can get fixed.

No B.S. Skin Care
United States
8 months using the app
Marsello replied October 2, 2019

Thanks for getting in touch with your review. I've been looking for your email in our system but can't find it sorry. Have you tried emailing us at ?

March 26, 2018

For the ease of writing up a professional looking email this gets 5 stars. Unfortunately, the automation of the app is really bad. It only automatically did about 4 out of around 20 abandoned carts, which I had to import to the app myself and then manually send the emails. Really considering using the standard Shopify process.

United Kingdom
4 months using the app
April 3, 2018

it doesn't like to work anymore...
Some of my friends looked to a product, went all the way to checkout and left ..They didn't receive any email from the application....

there is suppose to have 2 emails saying first YOU LEFT SOME IDEMS......and the second that says the same but offering a 10% DISCOUNT....

Thank You !

Stickerdeco3d Com
3 months using the app
May 18, 2017

Crashes every single day.... i don't recommend downloading if you have ad block or other chrome extensions.

Combat Legends
United States
3 months using the app
July 27, 2017

I've had one recovered cart since I installed this app, I don´t sure if it is working well.

2 months using the app
August 15, 2017

It has been more than two weeks that I install this app, not abandoned car has been recovered. Because of the continued request for review. I provide my most honest review. Went the promises keeper is accomplished I will update my review.

Linas Unique Home
United States
21 days using the app
March 11, 2019

I just installed the app will put positive result once i receive good result......................................................

South Africa
12 days using the app
January 21, 2017

I give 2 stars because it's simple to set up and would be nice if it worked. I set it up, but not one email was sent out, even though there were products added to the cart and people got to checkout, so there was an email the app could've sent the email to. Disappointed.

United States
10 days using the app
September 2, 2020

Not one function worked for me. Support promised to answer, but they only wrote "we will answer you". I will look for another app

Kitchen Steel
United States
2 days using the app