Reviews (412)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, versatile subscription models, and exceptional customer support. They appreciate the smooth integration that enhances subscription management and supports global operations with features like multi-currency support and free shipping options. Customer support, particularly from team members like Sinchain and Sweta, is frequently praised for being responsive and helpful.

September 13, 2022

Great support team, really helpful for Indian merchants.
I was looking for subscription apps that supported Indian payment gateways for recurring payments, and Recurpay solved that problem really well

Subko Coffee Roasters
India
Over 1 year using the app
Edited October 8, 2024

Sinchain Was very helpful today! The response time was short and helped me immediately fixing my problem. Extremely helpful app.

Pegasus Unique Pets (PUP’S)
United Kingdom
Over 1 year using the app
November 15, 2022

Une application vraiment idéale pour mettre en place mon abonnement de box mensuelle. Le support a vraiment été parfait pour m'accompagné dans mes demandes d'aide. :) J'ai pu proposé différent abonnements et possibilité de paiement a mes clients en quelques réglages et surtout je peux suivre facilement les abonnements dans mon interfaces et sur shopify ! J'ai pu traduire la majorité des éléments ! Merci au support qui est vraiment réactif !

Maison Paon
France
Over 1 year using the app
July 20, 2022

Great help with the subscription plan from Gurpreet Singh of Recurpay! 100 trusted guys who have stepped in and help me whenever needed.

BlackcubaEarth
India
Over 1 year using the app
June 1, 2023

This is the customer service that start up-and-learning clients dream of.
Super fast - attentive - and not to mention friendly with a healthy sense of humor! Sinchain has stellar programming on-the-spot skills. My 3 issues were solved in under 15 minutes. That means I could redirect my customers quickly as well - which makes my team look good :)

Thank you Recurpay for the balanced designer panels, the follow-up questions answered via email when I lost my connection, and your live and swift problem-solving attention!

réelle
United States
About 1 year using the app
Edited September 7, 2023

Team was helpful. Requested to add an additional code to set restrictions and they did. They done it very fast too.

Updated: Team was really responsive, helpful and initiative. Help set up my glitchy Shopify theme subscription plan and replace with theirs. Assisted us with 2 options to choose from and patiently helped set the required settings for us

nimbusbrew
Singapore
About 1 year using the app
March 27, 2023

Helped on live chat instantly to help us overcome some issues with the theme. Everything was sorted and up and running within 10 minutes!

Animal Prime Raw
United Kingdom
About 1 year using the app
November 21, 2022

Especially if you start with the subscription, I have installed about seven subscription apps, tested them, and later de-installed them. No one can achieve my simple expectations (multicurrency & multilanguage). The support was always very kind but without results. The first one who started to work was App by Recurpay. All tweaks have been done within two days, and I am finally happy—my most profound recommendation. You can see the result at gfBar.com.

gfBar
Czechia
About 1 year using the app
April 20, 2023

Thank you Sinchain for your wonderful help. All of my problems were resovled quickly and now I can launch our awesome new fragrance oil subscription boxes! Thank you so much again!

Fizz Fairy Krazycolours Inc.
Canada
About 1 year using the app
January 27, 2023

The application is very easy to set up.

We thank the customer service for their help and speed!
We highly recommend the application.

hadijewelry
Switzerland
About 1 year using the app