Reviews (468)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that's easy to install and navigate, suitable for all technical levels. It offers flexible, customizable subscription options and integrates seamlessly with Shopify, enhancing subscription management. The responsive customer support quickly resolves issues, and features allowing customers to manage their subscriptions independently boost satisfaction and retention. It's noted for reliable performance and cost-effectiveness, ideal for small to medium-sized businesses.

March 25, 2025

We’ve been using this app for a while! The free plan is a great start and the platform is the most user friendly we’ve had thus far. Support is always quick, easy, and effective!

Modern Herbal Apothecary
United States
Over 2 years using the app
March 21, 2025

This app has made my life so much simpler. It is easy to install and navigate. the 1 time I had a question, Sinchain was on live, showed me what to do, no problems! I can honestly say, compared to e commerce amazon etc...t his is by far the best app I have used. Thank you all!

True Bio Healing
United States
About 1 year using the app
March 6, 2025

Sinchain has been a great help with both customizing the widget and providing excellent customer support. The app is easy to use, and after lots of testing, it proved to be the best price-performance option I could find on the Shopify App Store.

black:basic
Latvia
Over 1 year using the app
April 21, 2025

The support staff at Recurpay has been incredible, and this is an understatement. They were able to get my subscriptions merged with my bundle app and get my website and page to look exactly how I wanted them to look. They respond instantly and provide some of the best customer service I have ever received.

Hibertape
United States
5 months using the app
February 6, 2025

We have been using Recurpay for about a year and we have had a great experience with both the functionality of the app AND the service we receive. All questions are answered promptly and their support is fantasic. Thank you for a great app!

Scrub Me Good
United States
About 1 year using the app
April 22, 2025

I’m extremely happy so far. Subscriptions aren’t just a sales tool—they’re a long-term relationship with your customers. And the app you choose? It’s not just software—it’s practically a business partner.

What impressed me most was their exceptional customer service. They took the time to answer all my questions and made me feel completely confident entrusting them with such a critical part of my business. They migrated my Yotpo subscriptions in under 24 hours, and the onboarding process was both professional and genuinely caring.

I’ve set a reminder to come back in 6 months and update this review with the results of our partnership. But so far, it definitely feels like the right move.

Papa Vince
United States
1 day using the app
February 6, 2025

Excellent app! It's made quite a few things possible within our store subscriptions setup, and the flexibility of the plan setup is outstanding. It works perfectly our other custom functionality and it's super easy to use - gentle little learning curve. The support team are incredible. Very responsive, personable and completely understood (and overstood!) and make sense of what I was querying, taking a lot of the stress and figuring out off my plate. Highly recommend, and will be telling all of my Shopify friends about it!

Stanley Snacks
United Kingdom
7 days using the app
February 7, 2025

These folks are amazing. Very professional and response time great. I had to update from Yotpo Subscriptions to Recurpay and they help me right out of the gate. Pretty seamless but did what I asked them to do. They are happy to answer any questions you may have so ask away.

Kona Natural Soap Company
United States
16 days using the app
March 18, 2025

I will say that any program can have issues but I just recently had one with Recurpay and the customer service was great! They were very helpful and accommodating!! Thanks so much!

omgovernightoats
United States
About 2 years using the app
January 27, 2025

Sinchain was my support agent I was working with on some questions I had about an order that is set-up through my Recurpay app. Sinchain was awesome to work with. He was able to get to the bottom of my issue quickly and was so friendly too. I really appreciated how he followed up to make sure my question was answered and to see if there was anything else he can help with. Thanks for being a superstar Sinchain!

Change is Nature
Canada
Almost 3 years using the app