Reviews (411)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, versatile subscription models, and exceptional customer support. They appreciate the smooth integration that enhances subscription management and supports global operations with features like multi-currency support and free shipping options. Customer support, particularly from team members like Sinchain and Sweta, is frequently praised for being responsive and helpful.

July 8, 2024

Their Customer Success is very responsive and kind. They actually take into consideration your feedback and build features that make the product better. There are still some things about Recurpay that need to change in order for them to be the only solution for our business, but I believe that they will become that solution. I recommend.

Valley Forge Coffee Reserve
United States
5 months using the app
September 11, 2024

Great customer support! Sinchain is very helpful fixing some issue I have on my website.

ANZA Beauty Beverage
United States
23 days using the app
July 17, 2024

Awesome customer support. very knowledgeable in coding and was able to help me with my issue within a matter of a few minutes. A+++

Mooseruncoffee
United States
About 2 years using the app
September 6, 2024

Excellent support and customer service!

Hit It Great®
United States
Over 1 year using the app
July 29, 2024

Great Service when I needed help with an issue. Super fast and enthusiastic from sinchain!

Tupelo's Wellness LLC
United States
5 months using the app
September 13, 2024

Excellent service from Sinchain, went above and beyond to fix an issue we had and resolved it in a very timely manner. The App has workarounds and flexibility which I didn't at first realise, so it's turned out to be perfect for our needs and very reasonably priced versus the other subscription apps out there. Thanks again to Sinchain I hope they are recognised by their management team

Westmount Music
United Kingdom
About 16 hours using the app
July 24, 2024

"It is really the service that makes a business shine." - I got that quote from somewhere, and indeed Recurpay lives up to that ideal. I am new to Shopify and installed this app to test my workflow and viola - it worked pretty well. Down the line, I had a few questions and needed help resolving a snag. I tried their chat and to my surprise 'Sinchain' jumped on the issue and fixed it in real time. Then, their friendly "Is there anything else I can do for you?" just sold me completely. It is great to know there are friendly people backing up a good resource. Keep it going guys, shine even more.

Braised Yum Online
United States
4 days using the app
July 8, 2024

Sweta was very helpfull setting up our store. Looking forward to keep customizing our store before we launch it.

Baja Farm Fresh
Mexico
Over 1 year using the app
November 3, 2024

The onboarding process was great and the staff were very helpful in answering my questions.

dimattinacoffee
Australia
6 days using the app
August 5, 2024

Amazing customer service! Sinchan was so helpful, quick and effective!?

Pintamar
United States
2 months using the app