Reviews (411)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, versatile subscription models, and exceptional customer support. They appreciate the smooth integration that enhances subscription management and supports global operations with features like multi-currency support and free shipping options. Customer support, particularly from team members like Sinchain and Sweta, is frequently praised for being responsive and helpful.

May 17, 2024

Outstanding customer support. Easy to use. I would highly recommend!

The Doxie Boutique
United States
About 1 year using the app
April 15, 2024

Excellent. the app itself is easy to understand and use and the support is really quick(far more better than other apps) and helpful

pidan
Japan
7 months using the app
February 7, 2024

Recurpay has the best customer service of all the services I use (and I use about 10 in my biz). Super responsive and helpful. It took some trial and error to get things working how I wanted it but if something isn't working for me their rep has made it work right with tons of patience and knowledge. Highly recommend.

The Memory Curator
Australia
5 months using the app
February 14, 2024

We have a book in which new issues will release each quarter. Sinchain was SO patient in helping me figure this out, and in truth Sinchain did it for me. Amazing assistance that got our store up and running more quickly... even made a video for me to reference in the future so I didn't have to worry about remembering the steps.

Adventures BookZine
United States
8 months using the app
April 17, 2024

Great App. Has lots of features and is easy to use. Also the Support team is very quick and will help you instantly with your problems.

Mibloo
Germany
3 months using the app
February 26, 2024

Had a blast with Shopify's Recurpay team. They're quick, funny, and super helpful. Went the extra mile to sort me out. If you want a subscription module with awesome customer service, Recurpay's your jam.

Can't wait to launch!

AlphaVit
Austria
4 months using the app
February 22, 2024

Excellent customer service! Recurpay has worked very well for our seasonal subscription boxes. The team has been incredibly helpful whenever we have had questions or needed support!

Simone & Ivy
Canada
12 months using the app
February 11, 2024

The Customer Service I just got from them about some weird button behaviors got resolved lightning fast in an online chat with a lovely person, Sinchain at 2:30am.

Avole Ethiopian Coffee
United States
9 months using the app
January 9, 2024

Sinchain was more than just helpful, he actually went out of his way to not only quickly fix my problem but to go above and beyond. I had an issue with international currencies not showing up and he fixed it within 10 mins. Afterwards, he gave me a recommendation for the store and proceeded to go in and change the issue for no reason other than good will. I will be sticking with this app just for this! Thanks Sinchain.

A-TONE SUPPLEMENTS
Australia
About 2 months using the app
January 19, 2024

I am surprised by how fast the customer service is, Sinchain in specific fixed my issue in a matter of seconds. Love this app, I highly recommend it!

Grums
Australia
5 months using the app