Reviews (409)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and effective subscription management. They appreciate the smooth transition from other platforms, noting improvements in profitability and customer satisfaction. The app offers extensive customization options and supports various subscription models, making it versatile for different products and services. Its user-friendly and reliable performance enhances Shopify's functionality. Customer support is also praised for being responsive and helpful, contributing to a positive user experience.

September 10, 2024

My experience was very good with getting set up today. Highly recommend! Thank you for your help!

AmberLykins
United States
Over 1 year using the app
September 11, 2024

I’m not sure where to begin. Our company started out 5 yrs ago with Bold and we were happy. All of a sudden they wanted to upgrade there app and nothing worked the same. So I researched apps that was compatible to Shopify. Recurpay stood out from all the rest. I emailed them about my issue with my previous app. They set up a live video chat right away. We discussed what I wanted out of a subscription app and they assured me they would be a great fit. In less then a week our company was up and running smoothly again. Sweta and her team was so patient and knowledgeable about what they do and walked me thru everything. Please contact them you won’t regret it. I’m looking forward to a profitable subscription service to make my customers happy to do business with us.

Cherry Blend Coffee Roasters
United States
6 days using the app
September 25, 2024

We have a slight twist on how we want to use this app and Sinchain has been extremely helpful in advising on how to get things configured so we can achieve our requirements. Great help and great app.

SkinmedShop
United Kingdom
16 days using the app
October 2, 2024

Sweta was amazing, easy to work with, and answered all my questions efficiently and effectively. The plugin also works great with the subscription plan we are developing.

SFY University
United States
2 months using the app
July 8, 2024

Their Customer Success is very responsive and kind. They actually take into consideration your feedback and build features that make the product better. There are still some things about Recurpay that need to change in order for them to be the only solution for our business, but I believe that they will become that solution. I recommend.

Valley Forge Coffee Reserve
United States
5 months using the app
July 17, 2024

Awesome customer support. very knowledgeable in coding and was able to help me with my issue within a matter of a few minutes. A+++

Mooseruncoffee
United States
About 2 years using the app
August 3, 2024

Online Chat customer support with Sinchain was amazing, fast and thorough. I appreciate you! Thank you!

The Squeaky Toy
United States
11 months using the app
September 18, 2024

AWESOME above and beyond other apps i have dealt with over the 3 weeks trying to get this up and running on my website. Even on the weekend he helped me with no issues i will be recommending recurpay to anyone asking for sure!!!!!

darlaswreathsandtees
United States
5 days using the app
September 19, 2024

Super fast service from the support. They proactively help with customizations. the portal for customers also works very well and is very comprehensive. Can recommend it

FestyBites®
Netherlands
7 days using the app
September 11, 2024

Great customer support! Sinchain is very helpful fixing some issue I have on my website.

ANZA Beauty Beverage
United States
23 days using the app