Reviews (404)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its subscription management capabilities, noting its ease of setup and seamless Shopify integration. They praise the responsive customer support, often available via live chat, for quick problem-solving and app customization. Additionally, its reasonable pricing and ongoing feature development are appreciated for enhancing user experience and customer retention.

September 10, 2024

My experience was very good with getting set up today. Highly recommend! Thank you for your help!

AmberLykins
United States
Over 1 year using the app
July 17, 2024

Awesome customer support. very knowledgeable in coding and was able to help me with my issue within a matter of a few minutes. A+++

Mooseruncoffee
United States
About 2 years using the app
September 11, 2024

I’m not sure where to begin. Our company started out 5 yrs ago with Bold and we were happy. All of a sudden they wanted to upgrade there app and nothing worked the same. So I researched apps that was compatible to Shopify. Recurpay stood out from all the rest. I emailed them about my issue with my previous app. They set up a live video chat right away. We discussed what I wanted out of a subscription app and they assured me they would be a great fit. In less then a week our company was up and running smoothly again. Sweta and her team was so patient and knowledgeable about what they do and walked me thru everything. Please contact them you won’t regret it. I’m looking forward to a profitable subscription service to make my customers happy to do business with us.

Cherry Blend Coffee Roasters
United States
6 days using the app
August 3, 2024

Online Chat customer support with Sinchain was amazing, fast and thorough. I appreciate you! Thank you!

The Squeaky Toy
United States
8 months using the app
July 24, 2024

"It is really the service that makes a business shine." - I got that quote from somewhere, and indeed Recurpay lives up to that ideal. I am new to Shopify and installed this app to test my workflow and viola - it worked pretty well. Down the line, I had a few questions and needed help resolving a snag. I tried their chat and to my surprise 'Sinchain' jumped on the issue and fixed it in real time. Then, their friendly "Is there anything else I can do for you?" just sold me completely. It is great to know there are friendly people backing up a good resource. Keep it going guys, shine even more.

Braised Yum Online
United States
4 days using the app
October 2, 2024

Sweta was amazing, easy to work with, and answered all my questions efficiently and effectively. The plugin also works great with the subscription plan we are developing.

SFY University
United States
2 months using the app
July 29, 2024

Great Service when I needed help with an issue. Super fast and enthusiastic from sinchain!

Tupelo's Wellness LLC
United States
5 months using the app
September 18, 2024

AWESOME above and beyond other apps i have dealt with over the 3 weeks trying to get this up and running on my website. Even on the weekend he helped me with no issues i will be recommending recurpay to anyone asking for sure!!!!!

darlaswreathsandtees
United States
5 days using the app
September 11, 2024

Great customer support! Sinchain is very helpful fixing some issue I have on my website.

ANZA Beauty Beverage
United States
23 days using the app
September 19, 2024

Super fast service from the support. They proactively help with customizations. the portal for customers also works very well and is very comprehensive. Can recommend it

FestyBites®
Netherlands
7 days using the app