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Honestly I feel like this app is more a mess than anything. I rarely leave negative review but I am so disappointed. Some of the issues I've had: shipping addresses not coming through on orders that went with the membership so I shipped product late; half the orders came through as duplicates; customers don't receive a confirmation page when they sign up and they only receive a confirmation email ...
Hi Chelsea,
We're so sorry to hear this. Our team has sent a message your way to help out.
Thanks
Pros:
-Customer support is good. I was looking for a membership app that was easy to setup and logged all my customers. I have it working right now with Mailchimp so my members get a email with a discount code for joining. Cons:
-The customization of the colors of the form needs improving. I had to have customer support do basic text/title coloring. -Unable to update Plan name once you use it. ...