Casa Subscriptions App

Casa Subscriptions App

Reviews (189)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    178
  • 3% of ratings are 4 stars
    6
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, which boosts customer retention and revenue through effective subscription management. It's praised for its intuitive setup, user-friendly interface, and extensive customization options, including pricing plan management and customer self-service capabilities. Additionally, the app is noted for its reliable performance and exceptional customer support, with a responsive team ready to assist and provide customized solutions.

Edited July 5, 2024

Not relaibale, one month skipped all subscriptions and then had 2 subscriptons ( March and April) in one month, which upset all my customers. Also it carries on even after the subscription has ended, which also made my customers very annoyed.
I emailed customer service and they kept putting me to different people and NO one resolved the issues or got back to me!
So not happy at all.
Messaged after I left a review to explain, and I understand there can be bugs, but I lost the trust of my customers which is VITAL to me.

Bath Indulgence
United Kingdom
10 months using the app
March 11, 2022

I was trying to test the app but despite indicating that there is a 30-day free trial, it is not activated when adding the app, hopefully they will solve it.

Amigdale San Isidro La Paz
Mexico
About 20 hours using the app
Casa: Google Feed & Subscription App replied March 15, 2022

Hello there, I am sorry for the inconvenience you had with the app.
➝ Our app offers 30 days free trial and that must be applied to your website too.
➝ I see the activity for your store and you have declined the app charges every time you were trying to install this app. The app charges are asking for approval because it'll bill you after 30 days free trial so if you uninstall the app before 30 days, you'll not get charged for this app.
➝ So I assume that you haven't installed the app correctly on your store to activate your 30-day free trial. I believe there are no issues in the app for the trial.
➝ Please send me your reply at the below email address for further discussion to resolve your query:
support@identixweb.com

1
1