Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient and user-friendly subscription service. It offers a comprehensive dashboard for managing subscribers and pricing plans, along with robust customization options. The customer service is proactive and responsive, providing guidance and quick issue resolution. The app allows customers to manage their own subscriptions, easing the burden on customer service. It's free and ideal for those looking to add subscription services to their store.

January 23, 2024

I received great customer support in setting up this app. We had several calls and chats and the team was able to go into my shopify website and make alterations to allow the app to function optimally. I'm excited to start using it!

HeLa Nutrition
Canada
About 1 month using the app
Edited October 4, 2023

There are definitely some areas of improvement Casa Subscriptions could have. I offer produce subscription boxes and my customers need to be able to add and delete additional items they would like to purchase each order. Subscription should repeat based on the delivery date, not the date they started. We should have the option to charge a customer in advance vs the day of the delivery. I modify the customers next billing date as soon as they sign up so they know when their order ill arrive, but i take the risk of not getting payment since its not paid before hand. Oh, and I am not sure if this is new or not, but I just saw there is now a 3% transaction fee. I am already paying almost 3% credit card fees and this jumps me to almost 6% in fees per transaction...

Mile High Produce
United States
About 2 months using the app
October 1, 2023

App still loading but support stayed with me from google meet with no camera or mic and finished in chat after he did research to make sure we got the information right. Great Support.
Thanks

Focused Connections by Starforce Production LLC.
United States
2 months using the app
August 16, 2023

Doesn't work well on Opera but overall a great substitution for paid apps, so far like it and plan on using

Lavatoir
United States
3 months using the app
September 22, 2023

Admin :Shubhankar est excellent garder le précieusement et promotion en vue

Ma boutique
Belgium
2 months using the app
September 6, 2023

Easy set up and I had a customer service rep reach out to me to assist with the set up. The set up of the app was easy enough for me to walk through by myself, but she was able to check out my work and provide feedback.

Cresson Mountain Coffee Roasters
United States
About 3 hours using the app