Redo

Name: Redo
Brand: Redo Tech, Inc
Rating: 5.0 (641 reviews)

Pricing: Free plan available
Rating: 5.0 (641)
Developer: Redo Tech, Inc

Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.

Increase profit at each touchpoint of the buyer journey.
Increase exchange rates and decrease return rates with AI personalization
AI-first customer service in one unified inbox. Both for desktop and mobile app.
A full email and sms platform with shoppable email and AI persona targeting
Increase conversion rates in your checkout flow with AI-driven A/B testing

Popular with stores like yours: Based in United States

Languages

English

Works with

Checkout
Shopify POS
Shopify Flow
CommentSold
Gorgias
Klaviyo
NetSuite
Shop Mini
Yotpo

Pricing

Choose the plan that best fits your business.

Returns

Free

Features

Returns and claims portal
AI exchange agent for +17% exchange rate
Variant-level returns analytics
Monthly AI returns analysis report
Full customizable return flow

Checkout Optimizer

$10 / month

$0.50 per order for checkout optimization and $0.06 for order upsell

Features

A/B test checkout experiences
Show tailored offers based on web intent
Increase conversion rate 14%

Email and SMS

$10 / month

$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS

Features

Cross-sell from order tracking emails
Shoppable emails

Fulfillment

$99 / month

Features

Fulfillment software
Auto Batch to optimize fulfillment speed
Auto Merge orders to save on costs
Bulk ship identical orders automatically

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (641)

Overall rating

Counts per rating level

97% of ratings are 5 stars
623
2% of ratings are 4 stars
10
0% of ratings are 3 stars
0% of ratings are 2 stars
1
1% of ratings are 1 stars
7

All reviews

July 6, 2026

We onboarded with Redo recently after years of trying other returns partners. So far, we are feeling really confident. They seem to have a solution for everything and were excited to help us integrate and get launched! Their support team has been able to quickly hop in and help with all outstanding items.

HAMMITT

United States

5 months using the app

July 6, 2026

I think the team is one of the most impressive aspects of this company - they are all genuinely invested in helping your company succeed. While my operation is super small, they still have given me a level of support and attention that is leagues beyond anything else I have ever downloaded from Shopify.

Given my store and our needs, I have mostly just experienced them from an Order Tracking, Order Editing, and then slowly getting into the marketing side. I love that its a one-stop shop as well. Support crew is a really great blend of AI and human involvement, in my opinion.

Definitely recommend these guys and the Redo app in general!

Mosswood Bakery

United States

8 months using the app

July 1, 2026

We have had a great experience using Redo. We are a Shopify Plus store and use Redo for Shipping, Returns and Marketing. They have been very responsive with support and adding new integrations as needs arise.

Elevé Dancewear

United States

About 1 year using the app