Redo

Redo

Pricing
Free plan available
Popular with stores like yours
Based in United States
Rating
4.9 (649)

Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more
  • Increase profit at each touchpoint of the buyer journey.
  • Increase exchange rates and decrease return rates with AI personalization
  • AI-first customer service in one unified inbox. Both for desktop and mobile app.
  • A full email and sms platform with shoppable email and AI persona targeting
  • Increase conversion rates in your checkout flow with AI-driven A/B testing
Popular with stores like yours
Based in United States

Languages

English

Works with

Pricing

Returns

Free

Features

  • Returns and claims portal
  • AI exchange agent for +17% exchange rate
  • Variant-level returns analytics
  • Monthly AI returns analysis report
  • Full customizable return flow

Checkout Optimizer

$10 / month

$0.50 per order for checkout optimization and $0.06 for order upsell

Features

  • A/B test checkout experiences
  • Show tailored offers based on web intent
  • Increase conversion rate 14%

Email and SMS

$10 / month

$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS

Features

  • Cross-sell from order tracking emails
  • Shoppable emails

Fulfillment

$99 / month

Features

  • Fulfillment software
  • Auto Batch to optimize fulfillment speed
  • Auto Merge orders to save on costs
  • Bulk ship identical orders automatically

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (649)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
June 24, 2026

I can't explain how much help Redo has been! We recently worked with Alec thinking something was wrong with our site, it had nothing to do with Redo yet he still helped us out anyways and got our site working great! We love Redo and everything it has to offer and how kind and hard working there team is and how willing they are to help no matter what! Thank you Alec for all of your help!

KAXI.co
United States
Almost 3 years using the app
May 26, 2026

have been using redo for almost 3 years and for the most part it's been great. there are occasional updates/bugs that are frustrating but once I'm able to connect to the actual CX rep (not the AI) they are usually quick to help

Goldie Swimwear
United States
Almost 3 years using the app
June 8, 2026

Redo has been great for us! We started using it for returns and exchanges because we love the$1.99 risk free buy and try option (and our customers do too)

We now use them for so many more things, such as customer service, shipping, order confirmation emails and much more. Even if the Redo team does not have the solution right away for us, they always put in a ticket with their engineering team to make sure things work properly for us which we really appreciate.

AnaOno
United States
Almost 2 years using the app

Support

App support provided by Redo Tech, Inc.

Developer

Redo Tech, Inc

14761 Future Way, 400, Draper, UT, 84020, US

Launched

May 25, 2020

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