Redo
- Pricing
-
Free plan available
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (564)
- Developer
- Redo Tech, Inc
Featured images gallery
Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.
- Increase profit at each touchpoint of the buyer journey.
- Increase exchange rates and decrease return rates with AI personalization
- AI-first customer service in one unified inbox. Both for desktop and mobile app.
- A full email and sms platform with shoppable email and AI persona targeting
- Increase conversion rates in your checkout flow with AI-driven A/B testing
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify POS
- Shopify Flow
- CommentSold
- Gorgias
- Klaviyo
- NetSuite
- Shop Mini
- Yotpo
Categories
Return options
Channels
Pricing
Returns
Free
Features
- Returns and claims portal
- AI exchange agent for +17% exchange rate
- Variant-level returns analytics
- Monthly AI returns analysis report
- Full customizable return flow
Checkout Optimizer
$10 / month
$0.50 per order for checkout optimization and $0.06 for order upsell
Features
- A/B test checkout experiences
- Show tailored offers based on web intent
- Increase conversion rate 14%
Email and SMS
$10 / month
$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS
Features
- Cross-sell from order tracking emails
- Shoppable emails
Fulfillment
$99 / month
Features
- Fulfillment software
- Auto Batch to optimize fulfillment speed
- Auto Merge orders to save on costs
- Bulk ship identical orders automatically
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (564)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app transformative for managing returns and exchanges, enhancing customer experience while reducing costs. It integrates seamlessly with Shopify, offering tools like a returns portal, SMS marketing, and order management. The AI chat and concierge features save time, and the app provides insights into customer behavior. Merchants praise the exceptional customer support and smooth onboarding, making it a valuable addition to their tech stack.
We've been using Redo for a few years now at this point and I'm so happy with them! It's a smooth experience for our customers and if there's any issues on the back-end side of things, their support team is responsive and quick to find a solution. I would recommend them to anyone!
Redo has been extremely helpful for our CX team and for our customers! We've been working with them for almost two years now, and we are very happy with the service that's been provided. We haven't had any negative interactions, and their team is always willing to help find a resolution. I would absolutely recommend Redo for your business!
We’ve been using Redo for a couple of years now and they've been amazing, shout out to Parker and team! Anytime we have a question or run into an issue, their team is super responsive, helpful, and quick to assist—they’re honestly a pleasure to work with! One of the things we appreciate most is how open they are to feedback; whenever we share suggestions or ideas to improve the experience for our team or our customers, they are always ready with a listening ear and will actually work to make it happen. We’ve seen several of our requests come to life, which has made a big difference in creating a more seamless process on our end and a better experience overall. The online portal has created noticeable efficiency in our processes and its easy for our customers to utilize, highly recommend!
Support
App support provided by Redo Tech, Inc.
Resources
Developer
Launched
May 25, 2020
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