Redo

have been using redo for almost 3 years and for the most part it's been great. there are occasional updates/bugs that are frustrating but once I'm able to connect to the actual CX rep (not the AI) they are usually quick to help

REDO has made my job so much easier managing orders and returns. Very rarely is there an issue with the system, but when there is, their online support team is quick to help look into it and resolve any problems. Great customer service and the application itself is very easy and straightforward to use.

We've been using Redo for a few years now at this point and I'm so happy with them! It's a smooth experience for our customers and if there's any issues on the back-end side of things, their support team is responsive and quick to find a solution. I would recommend them to anyone!

Redo has been amazing to work with! Their team is always quick to respond, very helpful, and easy to contact whenever assistance is needed. Every time we’ve reached out, they’ve been professional, friendly, and efficient in resolving any issues or questions. It’s great to have a support team that’s reliable and genuinely cares about helping their customers. Highly recommend!

We’ve been using Redo for a while now and it’s been a great experience. The platform is easy for both our team and customers, and it has really improved our returns process. Their support team is always responsive, helpful, and quick to resolve any issues.

Redo has really relieved a lot of the customer service load. Their team is helpful and work hard to resolve any issues that come up, including creating new work-arounds so we can use other apps along with Redo.

Our company has been using Redo, over the past 2 years and we love how dynamic and robust the platform has become. There are ton a features that can help optimize your business and website in a variety of ways. There are always things that can be better, but I would say the team is very attentive and considerate of their customers needs!

Redo has been extremely helpful for our CX team and for our customers! We've been working with them for almost two years now, and we are very happy with the service that's been provided. We haven't had any negative interactions, and their team is always willing to help find a resolution. I would absolutely recommend Redo for your business!

By far one of the best return support platforms we’ve used. After more than 10 years in e-commerce, returns have always been one of the more complex and time-consuming parts of the business. We’ve tried several expensive returns apps over the years, but Redo has genuinely stood out.
They’ve identified a real gap in the market and continue to execute it exceptionally well. We’ve been using Redo for over 14 months now, and honestly, we haven’t even considered looking elsewhere.

The support team has also been incredible — Cade in particular has always been proactive, personable, and genuinely helpful. You can really feel that they care about their customers and are constantly looking for ways to improve the experience.

We’re excited to see all the new products and features they continue to roll out. Overall, we highly recommend Redo.

Honestly we didn't expect an app to make this big of a difference but here we are. Redo has completely changed the way we run things. It's packed with features and everything just works. And their support team is something else. Cade specifically has been an absolute wonder. Can't recommend it enough.