Redo

Redo

Pricing
Free plan available
Popular with stores like yours
Based in United States
Rating
5.0 (702)

Elevate shopper experiences with premium returns, shipping & fulfillment, email marketing & checkout

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP.

Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Streamline fulfillment with a smart shipping & fulfillment system. Increase customer satisfaction and repeat purchases by providing personalized customer support with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking and a full ESP. more
  • Increase profit at each touchpoint of the buyer journey.
  • Increase exchange rates and decrease return rates with AI personalization
  • AI-first customer service in one unified inbox. Both for desktop and mobile app.
  • A full email and sms platform with shoppable email and AI persona targeting
  • Increase conversion rates in your checkout flow with AI-driven A/B testing
Popular with stores like yours
Based in United States

Languages

English

Works with

Pricing

Choose the plan that best fits your business.

Returns

Free

Features

  • Returns and claims portal
  • AI exchange agent for +17% exchange rate
  • Variant-level returns analytics
  • Monthly AI returns analysis report
  • Full customizable return flow

Checkout Optimizer

$10 / month

$0.50 per order for checkout optimization and $0.06 for order upsell

Features

  • A/B test checkout experiences
  • Show tailored offers based on web intent
  • Increase conversion rate 14%

Email and SMS

$10 / month

$2.00 per 1,000 sends on email and starting at $0.016 per send for SMS

Features

  • Cross-sell from order tracking emails
  • Shoppable emails

Fulfillment

$99 / month

Features

  • Fulfillment software
  • Auto Batch to optimize fulfillment speed
  • Auto Merge orders to save on costs
  • Bulk ship identical orders automatically

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (702)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
September 1, 2026

Been using Redo the past two months. Easy set-up. Attentive staff. Seamless experience. To our happy surprise, most of our shoppers opt-in for the package-protection plan because it averages to only about $1.50 - $2.00 extra for the customer. The peace-of-mind it brings is worth the cost and the value it offers. Process is smooth and friction-less. Helps our brand's identity as well, by offering such value at a small cost. Win-win for everyone. Highly recommend.

221B Tactical
United States
About 1 month using the app
August 26, 2026

Redo has been a game-changer for us. We initially used it just for returns, which instantly streamlined our process, then expanded to their AI chat and marketing tools. The "Ask Redo" feature is super helpful, but if you need additional help, their team is incredibly quick to respond. We run three Shopify stores daily and truly can't imagine operating without Redo!

Jen & Co.
United States
About 3 years using the app
August 25, 2026

All of the team members we have interacted with at ReDo have been fantastic! They are down to earth and don't throw in corporate tech jargon to sound smart. Everyone is knowledgeable in the products or knows who to forward you along to in order to get answers. Our return process has become so much easier since sign on with ReDo.

Avigail Adam
United States
3 months using the app

Support

App support provided by Redo Tech, Inc.

Developer

Redo Tech, Inc

14761 Future Way, 400, Draper, UT, 84020, US

Launched

May 25, 2020

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